Operations and Process Analyst

Premier Global Links LLC•San Francisco, CA

2h•$80,000 - $125,000•Onsite

About The Position

Premier Global Links LLC is seeking a detail-oriented and resourceful Operations and Process Analyst for an innovative, fast-growing technology startup in San Francisco. The role supports scaling business operations by building efficient workflows, improving customer onboarding processes, and solving complex operational challenges. The ideal candidate is analytical, creative, technically comfortable, and able to collaborate in a fast-paced startup environment. This is a full-time, on-site position in San Francisco, California. Applicants must be legally authorized to work in the United States without employer-sponsored visa support. Relocation assistance is not available. The annual salary is $80,000–$125,000, depending on experience and qualifications, with a competitive equity package.

Requirements

At least 3 years of experience in operations, business operations, or process improvement; startup experience is preferred.
Strong analytical, organizational, and problem-solving skills.
Exceptional attention to detail and ability to manage multiple priorities.
Strong technical aptitude; an engineering background is not required.
Experience with Claude Code, Codex, or similar AI tools, including the ability to create projects using AI-powered tools.
Ability to work independently while collaborating effectively with cross-functional teams.
Legal authorization to work in the United States without employer-sponsored visa support.

Nice To Haves

Startup operations and workflow management.
Customer onboarding and process optimization.
AI automation tools and practical AI applications.
Experience with Asana or similar project management platforms.
Ability to test new approaches and adapt quickly in a changing environment.

Responsibilities

Execute operational workflows that directly support revenue growth and business performance.
Design, manage, and improve end-to-end customer setup and onboarding processes.
Coordinate with internal teams and external vendors to ensure accurate and efficient execution.
Identify operational bottlenecks, develop practical solutions, and test process improvements.
Build and refine repeatable workflows and operational playbooks.
Collaborate with company leadership, contribute ideas, and support operational scaling.
Use AI-powered tools to improve productivity and create practical workflow solutions.