Process Analyst

Integratz•Chicago, IL

2d•Hybrid

About The Position

Integratz is seeking an experienced Process Analyst to analyze, design, and implement process improvements that enhance operational efficiency, effectiveness, and business performance. The role works closely with cross-functional teams and stakeholders to identify improvement opportunities, develop scalable solutions, and support implementation of process changes. Candidates should have strong analytical and problem-solving skills, hands-on process improvement experience, and the ability to communicate across organizational levels. Familiarity with Flow Engineering concepts is beneficial. This is a hybrid role for candidates located in the Chicago metropolitan area or Southern Wisconsin. Periodic onsite collaboration with the client in Burlington, Wisconsin is required. Integratz is a consulting firm that helps B2B distributors improve visibility into data and processes so they can make faster, better decisions. The firm provides consulting services to simplify challenges, innovate ideas, increase work flow, and create solutions that enable business agility. Compensation is based on how well individuals deliver, meet objectives, and contribute to Integratz's growth.

Requirements

At least 3 years of experience as a Process Analyst, Business Analyst, or in a related operational improvement role.
Proven experience supporting or leading process improvement initiatives.
Strong analytical, critical-thinking, and problem-solving abilities.
Experience with process mapping and workflow design tools such as Visio, Lucidchart, or similar platforms.
Proficiency with Microsoft Excel and familiarity with reporting and visualization tools such as Power BI.
Excellent verbal and written communication skills.
Ability to work independently and collaborate effectively within cross-functional teams.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Candidates must be located in the Chicago metropolitan area or Southern Wisconsin and able to periodically collaborate onsite with the client in Burlington, Wisconsin.

Nice To Haves

Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
Familiarity with Flow Engineering methodologies or concepts.

Responsibilities

Analyze business processes, workflows, and operational procedures to identify inefficiencies and improvement opportunities.
Develop and maintain process documentation, including process maps, value stream maps, outcome and dependency mapping, workflows, and standard operating procedures.
Collaborate with stakeholders and cross-functional teams to gather requirements and understand operational challenges.
Conduct data analysis to support process optimization and continuous improvement.
Design and support implementation of process improvement projects aligned with organizational goals and business objectives.
Monitor implemented changes using key performance indicators and operational metrics.
Facilitate process discussions, workshops, and collaboration sessions.
Provide training and support to users and teams adopting new processes and procedures.
Prepare reports, presentations, and recommendations for leadership.
Support operational excellence initiatives and process standardization efforts.
Stay current on industry best practices, emerging technologies, and trends in process management and Flow Engineering.