Operations Administrative Assistant

Kept Companies Inc • Tampa, FL

2h • $20 - $25

About The Position

Kept Companies is seeking a highly organized, detail-oriented Operations Administrative Assistant to support the Operations Manager and field operations team. The role helps keep operations organized by maintaining accurate records, coordinating schedules, and ensuring timely communication among field teams, management, and customers. It also supports operational documentation, reporting, onboarding, and day-to-day administrative needs.

Requirements

• Previous experience in an administrative assistant, operations coordinator, or office support role.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience with scheduling, data entry, reporting, and maintaining records.
• Ability to work independently while supporting a management team.
• Strong problem-solving skills and a proactive approach to daily responsibilities.

Nice To Haves

• Experience supporting operations in commercial cleaning, maintenance, transportation, construction, or field services.
• Familiarity with scheduling systems, work orders, invoicing, or payroll documentation.

Responsibilities

• Provide daily administrative support to the Operations Manager and field operations team.
• Assist with employee scheduling, route coordination, and tracking daily assignments.
• Maintain accurate employee records, operational documents, and customer information.
• Review work orders, service tickets, invoices, and billing documentation for accuracy.
• Track job completion, service requests, and outstanding operational issues.
• Communicate with employees, customers, and internal departments to help resolve scheduling and service-related questions.
• Assist with new-hire paperwork, onboarding coordination, and employee documentation.
• Prepare weekly reports, spreadsheets, and operational performance updates.
• Monitor office supplies, equipment records, and other administrative needs.
• Help track vehicle maintenance, equipment issues, and service-related documentation.
• Follow up on outstanding tasks to help ensure deadlines and operational priorities are met.
• Handle confidential employee, customer, and company information professionally.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Opportunity to grow within a nationwide organization
• Supportive, team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed