Operational Support Associate (Tampa Downtown)

SIXT • Tampa, FL

4d • Onsite

About The Position

As an Operational Support Associate at SIXT, you support rental operations by providing customer service, managing fleet logistics, and contributing to sales performance. You work face-to-face with customers, help manage vehicle readiness and movement, and support smooth, efficient rental experiences. The role offers flexible hours, bonus opportunities, career growth, and a rate of $17.50 per hour.

Responsibilities include helping customers choose vehicles, protection packages, and add-ons; supporting customers throughout the rental journey; overseeing fleet readiness and inventory; coordinating with service partners; checking, cleaning, driving, and staging vehicles; maintaining accurate records; and collaborating with teams on daily operations and planning.

SIXT describes itself as a global mobility service provider with around 9,000 employees worldwide. Its mobility platform includes car rental, car sharing, ride services, and car subscriptions.

Requirements

• Strong customer service background and a commitment to delivering exceptional customer experiences.
• Persuasive, confident sales and communication skills; motivated by performance-based incentives.
• Ability to manage logistics, scheduling, and documentation.
• Basic computer proficiency and ability to adapt quickly to internal systems.
• Ability to work collaboratively and adjust to changing business needs.
• Availability to work a variety of shifts, including evenings, weekends, and holidays.
• At least 18 years old.
• Authorized to work in the United States.
• Valid driver's license with a clean record.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons while pursuing sales opportunities.
• Support customers throughout their rental journey, collect feedback, and maintain high service standards.
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging vehicles.
• Maintain accurate records of inventory, service updates, and customer interactions.
• Collaborate across teams to support daily operations and planning.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, and hospital indemnity coverage.
• Pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform provided with weekly dry cleaning.
• Bonus opportunities.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed