Operational Support Administrator

Robert Half • Milwaukee, WI

8d • Hybrid

About The Position

Robert Half is seeking an Operational Support Administrator to support a team of in-person and remote Talent Solutions professionals who place candidates at client companies on a temporary or permanent basis. The Operational Support team supports Talent Solutions operations and helps ensure adherence to company compliance guidelines throughout local hiring processes.

The role provides support with candidate record keeping, reporting, revenue development, lead generation, job postings, marketing, candidate sourcing, resume review, and onboarding. It also involves entering candidate information into internal systems, monitoring candidate time sheets, preparing payroll and billing adjustments, and assisting with unemployment claims.

The position supports offices throughout the district. The manager coordinates a schedule combining in-office and remote work based on business needs, and the employee is provided with technology for both remote and in-person work at a branch location.

Requirements

• At least 2 years of experience in an administrative position with heavy customer contact.
• Ability to work with and troubleshoot technical issues both in person and remotely.
• Working knowledge of database entry and reporting.
• MS Office skills.
• Strong interpersonal and communication skills.
• Experience building cross-department relationships.
• Ability to adapt to an evolving organization.
• Ethical mindset.
• Collaborative approach and willingness to learn new technologies.

Nice To Haves

• Salesforce experience.

Responsibilities

• Support revenue-generating activities.
• Assist with lead generation, job posting, and reporting processes.
• Assist with marketing efforts, including calls and emails.
• Help with candidate sourcing and resume review as needed.
• Prepare, send, and monitor candidate pre-placement and onboarding documents for completion and compliance.
• Enter candidate information into the internal database system.
• Track and manage candidate timesheet entry.
• Prepare payroll and billing adjustments.
• Assist with candidate unemployment claims.
• Support compliance with company guidelines throughout local hiring operations.

Benefits

• Attractive compensation and benefits.
• Physical, mental, and financial wellness support.
• Hybrid working options.
• Industry-leading training programs and tailored career development.
• Investment in AI and other technology.
• Individual and team rewards and recognition.
• Potential in-country and worldwide career mobility.
• Medical, vision, dental, life, and disability insurance, and access to a company 401(k) plan for eligible contract/temporary professionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed