Operational Support Administrator

Robert Half • Milwaukee, WI

7d • Hybrid

About The Position

Robert Half is seeking an Operational Support Administrator to support a team of in-person and remote talent solutions professionals who place candidates with client companies on a temporary or permanent basis. The Operational Support team supports Talent Solutions operations and helps ensure compliance throughout the hiring process.

The role provides administrative support for candidate records, reporting, and revenue development. It includes supporting lead generation, job posting, marketing, candidate sourcing, onboarding documentation, database entry, timesheet management, payroll and billing adjustments, and candidate unemployment claims.

The position supports offices throughout the district. The manager will coordinate a schedule combining in-office and remote work based on business needs. Technology is provided for work both remotely and at a branch location.

Requirements

• At least 2 years of experience working in an administrative position with heavy customer contact.
• Ability to work with and troubleshoot technical issues both in person and remotely.
• Working knowledge of database entry and reporting.
• MS Office skills.
• Strong interpersonal and communication skills.
• Experience building cross-department relationships.
• Ability to collaborate, adapt to an evolving organization, and learn new technologies.
• An ethical mindset and a naturally inquisitive approach.

Nice To Haves

• Salesforce experience is preferred.
• Appreciation for diverse perspectives.
• Interest in a consultative, solution-oriented business and a results-oriented environment.

Responsibilities

• Support revenue-generating activities.
• Assist with lead generation, job posting, and reporting processes.
• Support marketing efforts, including calls and emails.
• Assist with candidate sourcing and resume review as needed.
• Prepare, send, and monitor candidate pre-placement and onboarding documents for completion and compliance.
• Enter candidate information into the internal database system.
• Track and manage candidate timesheet entry.
• Prepare payroll and billing adjustments.
• Assist with candidate unemployment claims.
• Help ensure adherence to company compliance guidelines throughout local operations and the hiring experience.

Benefits

• Attractive compensation and benefits.
• Physical, mental, and financial wellness support.
• Hybrid working options.
• Industry-leading training programs and tailored career development.
• Investment in AI and other technology.
• Individual and team rewards and recognition.
• Potential in-country and worldwide career mobility.
• Medical, vision, dental, life, and disability insurance for contract/temporary professionals.
• 401(k) plan enrollment for hired contract/temporary professionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed