Operational Support Administrator
About The Position
Robert Half is seeking an Operational Support Administrator to support an Operational Support team serving in-person and remote talent solutions professionals who place candidates at client companies on a temporary or permanent basis. The role supports local operations throughout the district and helps ensure compliance throughout the hiring experience, from start to finish. The work schedule combines in-office and remote work based on business needs, with technology provided for both settings. The administrator supports revenue development, candidate records and reporting, marketing, candidate sourcing, onboarding, payroll and billing processes, and candidate unemployment claims. The position is suited to someone who is collaborative, ethical, adaptable, comfortable learning technology, and interested in developing a career in a consultative, results-oriented business.
Requirements
- At least 2 years of experience in an administrative position with heavy customer contact.
- Ability to work with and troubleshoot technical issues both in person and remotely.
- Working knowledge of database entry and reporting.
- MS Office skills.
- Strong interpersonal and communication skills.
- Experience building cross-department relationships.
- A naturally inquisitive approach and appreciation for diverse perspectives.
- Desire to work collaboratively.
- Ethical mindset.
- Eagerness to embrace and learn new technologies.
- Ability to adapt to an evolving organization.
Nice To Haves
- Salesforce experience is preferred.
Responsibilities
- Support revenue-generating activities.
- Assist with lead generation, job posting, and reporting processes.
- Assist with marketing efforts, including calls and emails.
- Help with candidate sourcing and resume review as needed.
- Prepare, send, and monitor candidate pre-placement and onboarding documents for completion and compliance.
- Enter candidate information into the internal database system.
- Track and manage candidate timesheet entry.
- Prepare payroll and billing adjustments.
- Assist with candidate unemployment claims.
- Support adherence to company compliance guidelines throughout local operations and the hiring experience.
Benefits
- Attractive compensation and benefits.
- Physical, mental, and financial wellness support.
- Hybrid working options.
- Industry-leading training programs and tailored career development.
- Investment in AI and other technology.
- Individual and team rewards and recognition.
- Potential in-country and worldwide career mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
