Operational Support Administrator
About The Position
Robert Half is seeking an Operational Support Administrator to support a team of in-person and remote talent solutions professionals who place candidates with client companies on a temporary or permanent basis. The Operational Support team supports Talent Solutions operations. The role assists with candidate records, reporting, revenue development, and compliance throughout the hiring process. It is based in Bloomington, Minnesota, with a work schedule combining in-office and remote work as coordinated with the manager according to business needs. Technology is provided for remote and in-person work at a branch location.
Requirements
- At least 2 years of experience in an administrative position with heavy customer contact.
- Ability to work with and troubleshoot technical issues both in person and remotely.
- Working knowledge of database entry and reporting.
- MS Office skills.
- Strong interpersonal and communication skills.
- Experience building cross-department relationships.
- Collaborative approach, ethical mindset, adaptability, and eagerness to learn new technologies.
Nice To Haves
- Salesforce experience is preferred.
Responsibilities
- Support revenue-generating activities.
- Assist with lead generation, job posting, and reporting processes.
- Support marketing efforts, including calls and emails.
- Help with candidate sourcing and resume review as needed.
- Prepare, send, and monitor candidate pre-placement and onboarding documents to ensure completion and compliance.
- Enter candidate information into the internal database system.
- Track and manage candidate timesheet entry, prepare payroll and billing adjustments, and assist with candidate unemployment claims.
- Support compliance with company guidelines throughout local operations and the hiring experience.
Benefits
- Attractive compensation and benefits.
- Physical, mental, and financial wellness support.
- Hybrid working options.
- Industry-leading training programs and tailored career development.
- Investment in AI and other technology.
- Individual and team rewards and recognition.
- Potential in-country and worldwide career mobility.
- Base salary and bonus pay for talent professional positions.
- Medical, vision, and dental insurance.
- Flexible spending and health savings accounts.
- Life and accident insurance.
- Adoption, surrogacy, and fertility assistance.
- Paid parental leave of up to 6 weeks.
- Short- and long-term disability insurance.
- Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and years of service.
- Up to 11 paid holidays per calendar year.
- 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
