Operational Support Administrator

Robert Half • Bloomington, MN

3d • Hybrid

About The Position

Robert Half is seeking an Operational Support Administrator to support an Operational Support team serving in-person and remote talent solutions professionals who place candidates with client companies on a temporary or permanent basis. The team supports Talent Solutions operations and contributes to candidate record keeping, reporting, revenue development, and compliance throughout the hiring process.

The role includes operational and administrative support for revenue-generating activities, recruitment processes, candidate onboarding, payroll and billing adjustments, and related workflows. It is based in Bloomington, Minnesota, and currently uses a hybrid schedule combining in-office and remote work. The manager coordinates the schedule according to business needs, and the company provides technology for both work settings.

Requirements

• At least 2 years of experience in an administrative position with heavy customer contact.
• Ability to work with and troubleshoot technical issues both in person and remotely.
• Working knowledge of database entry and reporting.
• Strong interpersonal and communication skills.
• Experience building cross-department relationships.
• Ability to adapt to an evolving organization.
• Collaborative approach and desire to work in partnership with colleagues.
• Ethical mindset.
• Eagerness to embrace and learn new technologies.
• Critical-thinking skills and ability to make quick decisions.
• Naturally inquisitive approach and appreciation for diverse perspectives.

Nice To Haves

• Salesforce experience.

Responsibilities

• Support revenue-generating activities.
• Assist with lead generation, job posting, and reporting processes.
• Support marketing efforts, including calls and emails.
• Assist with candidate sourcing and resume review as needed.
• Prepare, send, and monitor candidate pre-placement and onboarding documents to ensure completion and compliance.
• Enter candidate information into the internal database system.
• Track and manage candidate timesheet entry.
• Prepare payroll and billing adjustments.
• Assist with candidate unemployment claims.
• Help ensure adherence to company compliance guidelines throughout the local hiring process.

Benefits

• Attractive compensation and benefits.
• Physical, mental, and financial wellness support.
• Hybrid working options.
• Industry-leading training programs and tailored career development.
• Investment in AI and other technology.
• Individual and team rewards and recognition.
• Potential in-country and worldwide career mobility.
• Competitive benefits package, including medical, vision, and dental insurance.
• Flexible spending and health savings accounts.
• Life and accident insurance.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability insurance.
• Paid vacation, personal, and sick time through Choice Time Off; new hires earn up to 17 days per calendar year, prorated based on hours worked.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with an employer match of 100% on the first 3% of eligible employee contributions.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed