OnSite Specialist- Riverside, CA

Stryker•Riverside, CA

20h•$24 - $32•Onsite

About The Position

The OnSite Specialist provides clinical and technical support before, during, and after surgical procedures, managing Stryker and third-party equipment to help maintain smooth operating room operations. The role supports minimally invasive and related procedures by preparing equipment, anticipating the needs of surgeons and OR staff, troubleshooting equipment issues, and coordinating with clinical teams, sterile processing, biomedical personnel, and Stryker service lines. Responsibilities include setting up Stryker towers, booms, lights, and integrated suite systems to surgeon preference; checking equipment functionality and image routing before procedures; adjusting camera, monitor, and device settings during procedures; and breaking down, staging, cleaning, and maintaining equipment afterward. The specialist also supports video conferencing, DICOM transfers, and EMR connectivity where applicable, and educates OR and SPD staff on equipment use and troubleshooting. This is a field-based role with 10% travel. The specialist may need to cover other shifts and accounts, including on-call, overnight, and weekend coverage, and may travel overnight to other accounts. Assigned shifts may change without notice and may include rotating days and hours. For accounts requiring on-call service, the employee must live within a 45-minute drive of the account. The listed hourly pay range is $23.74–$32.12.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to troubleshoot quickly, efficiently, and effectively in demanding, high-stress situations.
Ability to cover assigned and other shifts, which may change without notice and may include rotating schedules.
Ability to provide on-call services as required, potentially including overnight and weekend coverage; must be within a 45-minute drive of the account when its contract requires on-call services.
Ability to provide coverage at other accounts and regions, potentially requiring overnight travel.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
Ability to stand and/or walk for extended periods and perform mobility, bending, stooping, and other duties requiring finger dexterity.
Near visual acuity (corrected) and color vision.
Ability to observe and correct minute inconsistencies.
Analytical, interpersonal, equipment problem-solving, and time-management skills, including effective independent judgment and critical thinking.
Ability to explain and generate detailed guidelines and procedures.

Nice To Haves

Bachelor’s degree, associate degree, or equivalent certifications.
Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.
Experience in OR technical support or surgical services.
Familiarity with minimally invasive procedures, including laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
For specialists working in the Sterile Processing Department: HSPA CRCST certification within six months of the start date and timely annual renewal.

Responsibilities

Provide clinical surgical support by managing relevant equipment.
Anticipate the equipment and device needs of operating room staff and surgeons during procedures.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preference.
Confirm equipment functionality and image routing before each procedure.
Adjust camera, monitor, and device settings during procedures.
Troubleshoot Stryker, third-party, endoscopy, and integration equipment and resolve product issues promptly.
Break down and stage equipment after procedures; clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Work with surgeons, OR personnel, central processing, biomedical staff, and other relevant personnel.
Educate OR and SPD staff on the proper use and troubleshooting of Stryker products.
Provide physicians and OR personnel with information about new and current products.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Maintain knowledge of equipment and disposable products through Stryker education and training programs.
Accurately and honestly record and report monthly data metrics and surgical procedure information.
Maintain current account information, including required vendor credentials, to support continuous service.
Follow Stryker and medical facility policies, standards, and procedures, including HIPAA and patient confidentiality requirements.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide coverage at the assigned account and at other accounts, including other shifts, on-call periods, overnights, and weekends as required.