Onsite Maintenance Technician (Biltmore Lake Association)

RealManage•Biltmore Lake, NC

2d•$23 - $23•Onsite

About The Position

The HOA Onsite Maintenance Technician is responsible for the upkeep, maintenance, cleanliness, and repair of assigned properties, buildings, common areas, and facilities at Biltmore Lake Association in Biltmore Lake, North Carolina. The position performs routine janitorial and maintenance work, including light plumbing and electrical repairs, carpentry, painting, and general building repairs, helping keep the community safe, clean, functional, and well-maintained. The technician responds to maintenance requests, supports preventative maintenance programs, and may work independently while coordinating specialized repairs with contractors when needed. Biltmore Lake is a master-planned community of more than 700 homes across more than 1,000 acres in Western North Carolina. Its amenities include a clubhouse, pool, boathouse, basketball court, park, trails, lake, tennis courts, and firepit. The role requires professional interactions with residents, vendors, and contractors, accurate maintenance records, adherence to safety procedures and OHSA standards, and discretion with confidential information. Duties may evolve based on Board direction and community needs; reasonable accommodations may be made for qualified individuals to perform essential job functions.

Requirements

A valid driver's license and an acceptable driving record are required.
Ability to safely operate common hand tools, power tools, and standard maintenance equipment.
Ability to identify maintenance issues and determine when professional contractor assistance is required.
Strong organizational skills and ability to prioritize multiple tasks.
Ability to work independently and follow instructions.
Dependable attendance, punctuality, and a strong work ethic.
Ability to communicate effectively with management and vendors.
Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.
Ability to stand and walk for extended periods; climb stairs and ladders; and bend, stoop, kneel, crouch, or reach frequently.
Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier objects with assistance.
Manual dexterity to operate tools, equipment, and machinery safely; visual acuity for inspections and detailed tasks; and hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
Ability to work in varying environmental conditions, including heat, cold, dust, noise, and outdoors, and to wear and use appropriate personal protective equipment.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience in property maintenance, building maintenance, custodial services, or a related field preferred.
Basic knowledge of plumbing, electrical systems, carpentry, painting, and general repairs.

Responsibilities

Inspect buildings, grounds, and common areas to identify maintenance and safety concerns.
Complete work orders, routine repairs, and preventative maintenance.
Maintain tools, standard equipment, supplies, and work areas.
Assist with seasonal projects and coordinate specialized repairs with contractors as needed.
Clean and maintain common areas, offices, restrooms, meeting rooms, and facilities.
Perform routine cleaning, waste removal, and supply replenishment, and maintain property cleanliness and presentation standards.
Report maintenance issues, safety concerns, and supply needs.
Perform minor plumbing repairs and fixture replacements; address routine leaks and clogs; inspect plumbing systems and report significant concerns; assist with preventative and seasonal plumbing maintenance.
Replace bulbs, batteries, and approved electrical components; inspect common-area lighting; perform basic electrical troubleshooting within authorized scope; coordinate licensed electrical repairs as required.
Perform minor carpentry, painting, drywall, and building repairs; repair or replace doors, hardware, fixtures, and common-area components; assist with repairs to gates, fences, signage, and furnishings.
Maintain the cleanliness and appearance of outdoor common areas and amenities; remove litter and debris; service pet waste stations; inspect exterior lighting, signage, drainage, gates, and fencing; assist with seasonal maintenance, storm preparation, and cleanup.
Follow established safety procedures and use appropriate protective equipment.
Maintain accurate records of inspections, repairs, and work completed.
Report emergencies, property damage, unsafe conditions, and exterior maintenance concerns.
Secure facilities, equipment, and work areas after completing tasks.
Maintain professional interactions with residents, vendors, and contractors; protect confidential information; and perform other duties as assigned.
Complete assigned work orders accurately and within reasonable timeframes, maintain clean and presentable areas, communicate repair needs promptly, use supplies and equipment responsibly, and seek qualified assistance when work exceeds training or authorization.