Onsite Maintenance Supervisor (Esplanade Condo Association)

RealManage•Jacksonville, AR

1d•$70,000 - $75,000•Onsite

About The Position

The Onsite Maintenance Supervisor is a hands-on leader responsible for supervising and developing the maintenance team and ensuring timely, high-quality maintenance of the Esplanade Condo Association property in Jacksonville, Florida. The role coordinates staffing, work orders, inspections, preventive maintenance, projects, vendor services, supplies, and emergency response to help keep the property’s buildings, common areas, and amenities safe, clean, and functional. The supervisor works in coordination with the Community Association Manager or Maintenance Manager and maintains professional relationships with residents, board members, employees, vendors, and contractors. The position may require after-hours and emergency response, and its responsibilities may evolve with Board direction and community needs. RealManage Elevated Onsite, a division of RealManage, provides onsite management services for community associations. The company describes its approach as centered on people, technology, service, customer care, and residents’ lifestyle. It identifies Integrity, Respect, Selflessness, Personal Relationships, and Always Improving as guiding values and states that it is an equal opportunity employer committed to an inclusive environment and reasonable accommodations. The position requires at least five years of progressively responsible building or facilities maintenance experience, including supervising or directing maintenance employees. A high school diploma or equivalent is required. Prior COA, apartment, or multifamily maintenance experience and experience in electrical, plumbing, painting, and maintenance are preferred; HVAC and CPO certifications are also preferred. The role requires a valid driver’s license and clean driving record. Physical duties include extended standing and walking, frequent climbing and bending, handling objects up to 50 pounds regularly, and working in varying environmental conditions while using appropriate PPE. The stated pay range is $70,000–$75,000 per year. Benefits listed include medical coverage with the company paying the employee-only premium on the HSA plan, dental and vision insurance, life and disability insurance, HSA and FSA accounts, education reimbursement for industry-related classes, a 401(k) match after one year, an Employee Assistance Program, and paid holidays.

Requirements

High school diploma or equivalent.
At least five years of progressively responsible building or facilities maintenance experience, including experience directing or supervising maintenance employees.
Thorough working knowledge of general electrical repair, plumbing, HVAC troubleshooting, building controls, carpentry, drywall, painting, mechanical systems, and preventive maintenance.
Knowledge of facilities maintenance and repair practices in homeowners associations, condominium associations, apartments, or multifamily communities.
Knowledge of workplace safety requirements, safe work practices, personal protective equipment, and proper use of maintenance tools and equipment.
Ability to supervise, motivate, train, coach, and evaluate employees.
Ability to plan staffing coverage, assign work, set priorities, and manage multiple projects and deadlines.
Ability to develop maintenance schedules, track performance metrics, maintain accurate records, and prepare reports.
Ability to troubleshoot building-system issues, assess risk, make sound decisions, and escalate significant concerns appropriately.
Ability to develop scopes of work, coordinate vendors and contractors, and assess the quality and completion of contracted services.
Ability to schedule and support municipal, regulatory, and property inspections.
Working knowledge of inventory management, purchasing controls, and responsible use of maintenance resources.
Strong leadership, organization, attention to detail, problem-solving, decision-making, verbal communication, and written communication skills.
Ability to work independently with limited supervision while remaining accountable to the Community Association Manager or Maintenance Manager.
Ability to build effective working relationships with employees, homeowners, residents, board members, vendors, contractors, and management.
Ability to work a flexible schedule and respond to after-hours emergencies when required.
Personal values aligned with the company’s stated values of Excellence, Partnership, Professionalism, Integrity, and Life Balance.
Valid driver’s license and clean driving record.
Ability to stand and walk for extended periods; frequently climb stairs and ladders, bend, stoop, kneel, crouch, or reach; and regularly lift, carry, push, or pull objects up to 50 pounds, with assistance for heavier objects as needed.
Manual dexterity to operate tools, equipment, and machinery safely; visual acuity to inspect equipment, read gauges, and perform detailed tasks; and hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
Ability to work in varying environmental conditions, including heat, cold, dust, noise, and outdoors, and to wear and use appropriate PPE.

Nice To Haves

Two to three years of previous experience in COA, apartment, or multifamily maintenance.
Two or more years of experience in electrical, plumbing, painting, and maintenance.
HVAC certification.
CPO certification.

Responsibilities

Directly supervise, schedule, train, coach, and evaluate maintenance team members, including assigning work and addressing performance, attendance, conduct, and development needs.
Coordinate technician coverage for routine work, projects, emergencies, and after-hours needs.
Ensure work orders, inspection records, preventive maintenance schedules, inventory records, timekeeping, and required reports are accurate and timely.
Set daily and long-term maintenance priorities with the Community Association Manager or Maintenance Manager.
Inspect the property, identify maintenance needs and safety concerns, report significant deficiencies, and recommend corrective action.
Plan and oversee preventive, corrective, and emergency maintenance of building interiors, exteriors, and common elements.
Coordinate complex maintenance projects, including scopes of work, scheduling, progress monitoring, and status communications.
Coordinate vendors and contractors, oversee their onsite work, verify service quality, and report performance or contract concerns.
Schedule inspections with municipal authorities and other agencies and maintain related records.
Keep shared amenities and common areas clean, functional, and properly maintained.
Oversee contracted cleaning services, inspect quality, address deficiencies, and ensure custodial work is completed.
Manage maintenance and janitorial inventory, including forecasting, ordering approved supplies, receiving deliveries, organizing storage, and controlling costs.
Ensure technicians have the tools, materials, supplies, and information needed to complete work safely and on time.
Perform or assist with electrical, plumbing, carpentry, drywall, painting, mechanical, and general building repairs when needed.
Ensure trash is removed, dumpsters are positioned for collection, and grounds and common-element rock areas and flowerbeds are kept free of weeds, trash, and animal waste.
Lead maintenance responses to emergencies during scheduled hours and participate in the after-hours emergency rotation, coordinating team and vendor resources as needed.
Develop, implement, and monitor preventive maintenance procedures and schedules for building systems, equipment, amenities, and common elements.
Enforce safety procedures, hold routine safety meetings, ensure proper PPE use, and document and report incidents and hazards.
Monitor compliance with applicable codes, regulations, manufacturer requirements, company policies, and community standards.
Report observed covenant violations or community-standard concerns to the Community Association Manager and assist with monitoring corrective conditions as directed.
Communicate professionally with homeowners, residents, board members, vendors, contractors, and internal colleagues.
Perform other work-related duties as assigned.

Benefits

Medical insurance; the company pays the premium for the employee-only tier on the HSA plan.
Dental insurance.
Vision insurance.
Life and disability insurance.
HSA account; enrollment in the required high-deductible medical plan is necessary for eligibility.
FSA account for health-related expenses.
FSA account for dependent-care expenses.
Education reimbursement for industry-related classes.
401(k) match after one year.
Employee Assistance Program (EAP).
Nine paid holidays and two floating holidays.