Onsite Maintenance Supervisor (Esplanade Condo Association)

RealManage•Jacksonville, AR

2d•$70,000 - $75,000•Onsite

About The Position

The Onsite Maintenance Supervisor is a hands-on leader responsible for supervising and developing the maintenance team, coordinating schedules and coverage, and ensuring work orders, inspections, preventive maintenance, and projects are completed accurately and on time. The supervisor maintains and inspects common areas and building systems, performs or assists with repairs, oversees cleaning services and supplies, and coordinates contractors and vendors. The role also leads emergency responses during scheduled hours and participates in an after-hours emergency rotation to help keep the Esplanade Condo Association property safe, clean, functional, and well maintained. The position works with the Community Association Manager or Maintenance Manager to set priorities, oversee projects, track records and reports, coordinate inspections, and communicate property needs. It requires professional interaction with residents, homeowners, board members, vendors, contractors, and internal colleagues, along with compliance with applicable codes, safety practices, company policies, and community standards. The role is onsite in Jacksonville, Florida, and may require a flexible schedule, evenings, weekends, on-call work, and overtime as needed.

Requirements

At least five years of progressively responsible building or facilities maintenance experience, including experience directing or supervising maintenance employees.
High school diploma or equivalent.
Working knowledge of general electrical repair, plumbing, HVAC troubleshooting, building controls, carpentry, drywall, painting, mechanical systems, and preventive maintenance.
Knowledge of facilities maintenance and repair practices in homeowners' associations, condominium associations, apartments, or multifamily communities.
Knowledge of workplace safety requirements, safe work practices, personal protective equipment, and proper use of maintenance tools and equipment.
Ability to supervise, motivate, train, coach, and evaluate employees.
Ability to plan staffing coverage, assign work, establish priorities, and manage multiple projects and deadlines.
Ability to develop maintenance schedules, track performance metrics, maintain accurate records, and prepare reports.
Ability to troubleshoot building-system issues, assess risk, make sound decisions, and escalate significant concerns appropriately.
Ability to develop scopes of work, coordinate vendors and contractors, and evaluate contracted services.
Ability to schedule and support municipal, regulatory, and property inspections.
Working knowledge of inventory management, purchasing controls, and responsible use of maintenance resources.
Strong leadership, organization, attention to detail, problem-solving, decision-making, verbal communication, and written communication skills.
Ability to work independently with limited supervision while remaining accountable to the Community Association Manager or Maintenance Manager.
Ability to build effective working relationships with employees, homeowners, residents, board members, vendors, contractors, and management.
Ability to work a flexible schedule and respond to after-hours emergencies when required.
Personal values aligned with the company’s stated values of Excellence, Partnership, Professionalism, Integrity, and Life Balance.
Valid driver’s license and clean driving record.
Ability to stand and walk for extended periods; climb stairs and ladders; bend, stoop, kneel, crouch, or reach frequently; and regularly lift, carry, push, or pull objects up to 50 pounds, with occasional heavier loads assisted.
Manual dexterity to use tools, equipment, and machinery safely; visual acuity to inspect equipment and read gauges; and hearing ability to detect alarms, equipment sounds, and verbal instructions.
Ability to work in varying environmental conditions, including heat, cold, dust, noise, and outdoors, and to wear appropriate personal protective equipment.
Ability to complete work in a timely manner with a high degree of quality and provide excellent, respectful, and responsive customer service.

Nice To Haves

Two to three years of previous experience in COA, apartment, or multifamily maintenance.
Two or more years of experience in electrical, plumbing, painting, and maintenance.
HVAC certification.
CPO certification.

Responsibilities

Supervise the maintenance team by assigning work, setting expectations, monitoring performance, and providing coaching and corrective feedback.
Develop technician schedules to provide coverage for routine operations, projects, emergencies, and after-hours needs.
Lead onboarding, training, ongoing development, and performance evaluations for maintenance team members; address performance, attendance, conduct, and development needs with management and Human Resources.
Ensure work orders, inspection records, preventive maintenance schedules, inventory records, timekeeping, and required reports are accurate and completed on time.
Set daily and long-term maintenance priorities with the Community Association Manager or Maintenance Manager.
Inspect the property for maintenance needs, safety concerns, and improvement opportunities; report significant deficiencies and recommend corrective action.
Plan and oversee preventive, corrective, and emergency maintenance for building interiors, exteriors, and common elements.
Coordinate complex maintenance projects, including scopes of work, resource scheduling, progress monitoring, and status communications.
Coordinate vendors and contractors, oversee onsite work, verify service quality, and report contract or performance concerns.
Schedule required inspections with municipal authorities and other agencies and maintain related documentation.
Ensure shared amenities and spaces are clean, functional, and properly maintained.
Oversee contracted cleaning services, inspect quality, address deficiencies, and ensure custodial work is completed.
Manage maintenance and janitorial inventory, including forecasting, ordering approved supplies, receiving deliveries, organizing storage, and controlling costs.
Ensure technicians have the tools, materials, supplies, and information needed to complete work safely and on time.
Perform or assist with electrical, plumbing, carpentry, drywall, painting, mechanical, and general building repairs as needed.
Ensure trash is removed and dumpsters are positioned for collection; keep rock areas, flowerbeds, and grounds free of weeds, trash, and animal waste.
Lead maintenance responses to emergencies during scheduled working hours and participate in the after-hours emergency response rotation.
Develop, implement, and monitor preventive maintenance procedures and schedules for building systems, equipment, amenities, and common elements.
Enforce safety procedures, conduct routine safety meetings, ensure proper use of personal protective equipment, and document and report incidents and hazards.
Monitor compliance with applicable codes, regulations, manufacturer requirements, company policies, and community standards.
Report observed covenant violations or community-standard concerns to the Community Association Manager and assist with monitoring corrective conditions as directed.
Communicate professionally with homeowners, residents, board members, vendors, contractors, and internal team members.
Perform other work-related duties as assigned.

Benefits

Medical insurance, with the company paying the premium for the employee-only tier on the HSA plan.
Dental insurance.
Vision insurance.
Life and disability insurance.
HSA, with enrollment in the required high-deductible medical plan.
FSA accounts for health-related expenses and dependent care expenses.
Education reimbursement for industry-related classes.
401(k) match after one year.
Employee Assistance Program (EAP).
Nine paid holidays and two floating holidays.