Onsite EAP Consultant - Springfield, VA

Magellan Health • Springfield, MO

10d • Onsite

About The Position

This position is contingent on a contract award. The Onsite EAP Consultant will provide counseling services related to workplace and career concerns, emotional and mental health, relationship and family issues, work-life balance, and health and wellness. The role also involves conducting substance use screenings and coordinating appropriate treatment referrals. The consultant will provide direct support to organizations and their employees through assessment, consultation, education, and triage services, utilizing knowledge of federal regulations to assist organizations in handling employee concerns. Clinical expertise will be used to restore employees with diminished performance to healthy functioning. The position requires managing a caseload, timely case documentation, and providing information and referral to appropriate levels of care and community resources. Participation in activities to improve SBU and/or client performance, excellence, and culture is expected, as is identifying and recommending continuous improvement plans. The role involves analyzing and presenting issues clearly, developing effective working relationships, and supporting team members. Self-development and staying current on skills are essential, as is adherence to all contract requirements, standard operating procedures, and company policies.

Requirements

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field from an accredited institution.
• Current, active, unrestricted state licensure as one of the following: Licensed Clinical Social Worker (LCSW) or Licensed Clinical Psychologist
• Active TS/SCI clearance required.
• Minimum of three (3) years of post-licensure clinical experience.
• Minimum of 5 years of clinical experience after receiving the graduate degree.
• Clinical training must include instruction on chemical dependency, mental health and brief therapy.
• Must understand workplace issues, how businesses function and a fundamental understanding of employee/ employer relationships.
• Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
• Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
• Competent in crisis intervention.
• Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
• Strong customer service skills required.
• Excellent training and listening skills.
• Ability to interact effectively at all levels both within the company and with external customers.
• Adjusts well to new situations and changing priorities.
• Comfortable with ambiguity and stress while handling a variety of assignments.
• Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

Nice To Haves

• CEAP - Certified Employee Assistance Professional

Responsibilities

• Provide counseling services related to: Workplace and career concerns, Emotional and mental health, Relationship and family issues, Work-life balance, Health and wellness
• Conduct substance use screenings and coordinate appropriate treatment referrals.
• Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services.
• Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems.
• Consults with employees and organizations on variety of workplace and work-based issues.
• Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.
• Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
• Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.
• Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations.
• Provides information and referral to appropriate level of care as well as to community resources as appropriate.
• Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
• Assuming responsibility for identifying individual and/or team’s operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
• Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
• Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team.
• Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
• Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy.
• All other duties as assigned.

Benefits

• This position may be eligible for short-term incentives as well as a comprehensive benefits package.
• Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level