Online Order Fulfillment Part Time

BJ's Wholesale Club•Canton, MI

About The Position

The Online Order Fulfillment team member performs general warehouse and order-picking activities for BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves picking merchandise from a list using an RF handheld scanner, verifying merchandise and quantities, moving orders to a staging area, and securely packaging orders according to standard procedures. The team member helps meet order deadlines and productivity expectations, communicates inventory or equipment issues and replenishment needs, and supports club policies, procedures, and member-service standards. The position also includes maintaining an orderly and clean OMNI/SFC work area, handling returns and damaged or spoiled products according to procedures, and performing housekeeping tasks. Team members may work in other departments as needed. Regular, predictable, full attendance is an essential function of the job.

Requirements

  • Previous order-pulling experience preferred.
  • Big-box or wholesale retail experience preferred.
  • Previous RF scanner experience preferred.
  • Ability to continuously lift objects up to 30 pounds; lifting and moving heavier or awkward objects may be required with assistance.
  • Ability to perform frequent bending, climbing, crawling, handling, pulling, reaching, and stooping while examining or scanning merchandise.

Nice To Haves

  • Previous order-pulling experience.
  • Big-box or wholesale retail experience.
  • Previous RF scanner experience.

Responsibilities

  • Pull merchandise from pick lists and use an RF handheld scanner to pick and verify orders.
  • Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
  • Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
  • Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
  • Complete orders on time and meet productivity requirements, service-level agreements, performance metrics, and goals.
  • Follow operational processes and productivity standards for BOPIC, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Maintain a neat, clean, and organized OMNI/SFC area; perform housekeeping, including removing trash and cardboard.
  • Handle damaged goods and spoiled products in accordance with standard operating procedures.
  • Process returns to the club and determine appropriate handling through DDR or the Membership desk.
  • Follow club policies, procedures, compliance requirements, and dress code standards.
  • Provide friendly, courteous service and help ensure a safe and positive environment for members and coworkers.
  • Work as part of the team, uphold GOLD Member and Club Standards, and perform other assigned duties, including work in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
  • Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.
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