Online Order Fulfillment Part Time

BJ's Wholesale Club • North Canton, OH

1d • $16

About The Position

The Online Order Fulfillment team member performs general warehouse activities for BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld RF scanner, moving orders from the sales floor to a staging area, and securely packaging orders according to standard operating procedures. The team member also helps maintain a clean, organized, and safe OMNI work area; follows club policies and established processes; and provides friendly, courteous service to members.

This position requires timely and accurate order fulfillment in accordance with productivity expectations, service-level agreements, performance metrics, and deadlines. The team member communicates inventory, equipment, and replenishment issues, handles returns and damaged or spoiled products under standard procedures, and may work in other departments as needed. Regular, predictable, full attendance is an essential function.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects over 50 pounds may need to be lifted or moved with assistance.
• Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify items and counts.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Fulfill orders in a timely manner while meeting productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow established operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate team members.
• Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Maintain a neat, clean, organized, and safe OMNI/SFC area, including cleaning storage bins and removing trash and cardboard.
• Handle damaged goods and spoiled products in accordance with standard operating procedures.
• Process returns to the club and determine how to handle them via DDR or the Membership desk.
• Follow club policies, procedures, compliance requirements, and dress code standards.
• Provide friendly and courteous member service, address or escalate member concerns, and contribute to a safe and positive member experience.
• Work collaboratively, maintain a positive attitude, and take responsibility for individual performance, working with club leadership when metrics are not met.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed