Online Order Fulfillment Part Time

BJ's Wholesale Club • Willoughby, OH

7d • $16

About The Position

Responsible for general warehouse activities supporting BJ’s Wholesale Club’s digital order fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, moving orders from the sales floor to a staging area, and operating equipment. Orders must be picked and packaged according to operating procedures, productivity expectations, and service-level deadlines.

The position also supports inventory and replenishment communication, returns processing, housekeeping, and maintaining a clean, safe, and organized OMNI and Ship from Club work area. Team members follow club policies and procedures, uphold service and safety standards, collaborate with club teams, and may perform duties in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 30 pounds.
• Ability to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
• May need to lift and move heavy or awkward objects weighing more than 30 pounds with assistance.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
• Move picked merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational efficiency processes and established procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled products according to procedures.
• Process returns to the club and determine how they should be handled, including through DDR or the Membership desk.
• Maintain club policies and procedures, including dress code standards.
• Maintain clean and organized order-bin storage and clean and maintain storage bins according to safety standards.
• Provide friendly, courteous service; address or escalate member concerns and help maintain a safe, positive member experience.
• Work collaboratively, maintain a positive attitude, and support club standards and business goals.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
• Choice of three medical plans, with optional dental and vision plans.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed