Online Order Fulfillment Outfitter

Bass Pro Shops • Wheeling, WV

11d • Onsite

About The Position

The BOSS (Buy Online Ship from Store) process helps improve the customer shopping experience by using inventory across retail locations to find and ship products. The BOSS Fulfillment Outfitter fills orders for direct customers and retail stores, handling merchandise carefully to maintain its quality and presentation. The role performs back-room functions such as receiving and inspecting merchandise, picking and sorting orders, packing shipments, and loading or unloading merchandise. The employee may spend most of their time in one work area but should be able to move among multiple functions as needed. During store hours, the role may also assist customers on the sales floor. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations on work procedures, policies, and practices.

Requirements

• High school diploma.
• 0–2 years of experience.
• Ability to follow through on order processing, including properly closing orders in the BOSS system.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to read label descriptions and stock merchandise by UPC codes.
• Able to lift up to 50 pounds and stand for extended periods.
• Able to operate receiving equipment.
• Able to stand and/or walk constantly during the shift and repeatedly perform motions involving the wrists, hands, and/or fingers.
• Able to occasionally climb or descend ladders, stairs, or ramps; communicate to exchange information; operate machinery and/or power tools; work in confined spaces, low or high temperatures, outdoor elements, and noisy environments.
• Able to occasionally move and lift objects up to 100 pounds or more using a team lift as needed.

Responsibilities

• Receive and inspect merchandise; fill, sort, pick, pack, and prepare orders for shipment to customers or retail stores.
• Sort merchandise into order groupings and pack it in appropriate containers, cartons, or packaging.
• Apply designated labels and visually inspect products for quality and presentation.
• Inspect merchandise against orders, pull items from designated stock locations, and place them in proper containers.
• Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
• Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
• Attend mandatory training and in-services, including new employee orientation, safety, and job skills training.
• Assist customers in finding merchandise and making buying decisions when working on the sales floor during store hours.
• Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
• Follow order processing through to properly closing orders in the BOSS system.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED