Online Order Fulfillment Part Time

BJ's Wholesale Club • Middleburg Heights, OH

11d • $16

About The Position

The Online Order Fulfillment team member performs general warehouse activities supporting BJ’s digital order services, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves picking merchandise from sales-floor locations using a handheld RF scanner, verifying items and counts, moving orders to a staging area, and packaging orders according to standard operating procedures. Team members help meet productivity and service-level requirements, communicate inventory or equipment issues, and coordinate replenishment with club teams.

The position also includes keeping the OMNI and Ship from Club work areas clean, organized, and safe; handling damaged or spoiled merchandise and returns; and following club policies, dress-code standards, and operating procedures. Regular, predictable, full attendance is an essential function. Other duties may be assigned, including work in other departments.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; lifting and moving objects over 50 pounds may be required with assistance.
• Ability to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Communicate inventory and equipment problems, as well as expired or short-dated items on pick lists.
• Coordinate merchandise replenishment with club teams and, when possible, request items from the reserve area to avoid sales-floor replenishment.
• Pick orders in a timely manner and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
• Work with club leadership on individual performance when metrics are not met.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged goods and spoiled products according to procedures.
• Process returns to the club and determine how to handle them through DDR or the Membership desk.
• Follow club policies, procedures, compliance requirements, and dress-code standards.
• Deliver friendly, courteous service, address or escalate member concerns, and help maintain a safe and positive environment.
• Work collaboratively to maintain GOLD club standards and a clean, organized OMNI space, including maintaining storage bins.
• Perform other assigned duties, including working in other departments as needed.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan allowing eligible purchases of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed