Online Benefits Services Representative

AIL•Omaha, NE
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a fully remote Online Benefits Services Representative to support individuals and families across the United States with supplemental benefit options. The role involves guiding clients through enrollment and virtual consultations, building lasting relationships, and delivering client-centered service. Candidates receive training, mentorship, licensing guidance, and professional development. No prior insurance experience is required. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examination, and state licensing costs. Licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Be comfortable in virtual meetings and using digital tools.
  • Provide a Windows laptop or PC, webcam, reliable high-speed internet, and a professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Have strong communication and interpersonal skills.
  • Have a self-starter mindset and strong organizational skills.
  • Be self-motivated, coachable, and comfortable working independently.
  • Have a genuine interest in helping others and supporting a mission-driven company.

Nice To Haves

  • Customer service or consultative experience is preferred but not required.
  • Interest in a people-centered, service-first career; the role is described as ideal for recent graduates in business, marketing, or communications.

Responsibilities

  • Walk clients through enrollment clearly and professionally.
  • Guide individuals and families through personalized supplemental benefit options.
  • Hold client consultations virtually using Zoom.
  • Build lasting client relationships and deliver excellent, client-centered service.
  • Handle documentation accurately and stay on top of follow-ups.
  • Participate in ongoing mentorship, professional development, and team training.
  • Complete required training and participate in virtual meetings.

Benefits

  • 100% remote work with flexible scheduling.
  • Income growth through renewals.
  • Defined growth path into leadership.
  • Collaborative, people-first team environment.
  • Full training and licensing support.
  • Equity opportunity of 3% for qualifying team members.
  • Inbound leads; no cold outreach.
  • Monthly and quarterly bonuses.
  • Weekly performance-based pay.
  • Mentorship and ongoing professional development.
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