Online Client Services Representative
About The Position
AO Globe Life is hiring for a remote client services role suited to recent or soon-to-be graduates in business, marketing, or communications, as well as people interested in service-focused work. The role involves virtual client consultations, presenting supplemental benefits, and helping clients through enrollment. The company provides training, mentorship, professional development, and licensing guidance. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and cover applicable pre-licensing coursework, examinations, and licensing requirements themselves. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Strong communication and interpersonal skills.
- Genuine interest in helping others and supporting a mission-driven company.
- Work authorization and legal eligibility to work in the United States.
- At least 18 years of age.
- Reliable high-speed internet and a computer or laptop with a webcam.
- A professional remote workspace.
- Organized, self-motivated, coachable, and comfortable working independently.
- Confidence with virtual meetings and everyday digital tools.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
Responsibilities
- Lead virtual Zoom consultations with clients.
- Present supplemental benefit options tailored to each individual or family.
- Participate in ongoing mentorship, professional development, and team training.
- Guide clients through enrollment with clarity and professionalism.
- Maintain organized, accurate digital records and follow-up communication.
- Prioritize high-quality, client-focused interactions.
- Build strong, long-term client relationships.
Benefits
- A clear path toward leadership roles.
- Inbound client interest with no cold outreach.
- Equity opportunity of 3% for qualifying team members.
- Weekly, performance-based earnings.
- Collaborative, people-first team environment.
- Full training and licensing support.
- Fully remote work with a flexible schedule.
- Monthly and quarterly bonus potential.
- Growing income through renewals.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
