Online Account Services Representative
About The Position
AO Globe Life is hiring an Online Account Services Representative to support individuals and families across the United States. The role is fully remote and focuses on discussing client needs, explaining personalized supplemental benefit options, guiding clients through enrollment, and building lasting client relationships. Representatives meet with clients virtually over Zoom and maintain digital documentation and follow-up communications. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The company provides training, mentorship, licensing guidance, and ongoing professional development. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and pay any applicable pre-licensing coursework, examination, and state licensing expenses. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally authorized to work in the United States.
- Be willing and able to obtain required state licensing, including the appropriate Life & Health Insurance License where applicable.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a self-starter mindset, strong organizational skills, and the ability to work independently.
- Have strong communication and interpersonal skills.
- Be confident in virtual meetings and familiar with digital tools.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be self-motivated and coachable.
- Customer service background is helpful but not required.
- No prior insurance experience is required.
Nice To Haves
- Recent graduate in business, marketing, or communications.
- Customer service background.
- Interest in a people-centered, service-first career and helping people through a purpose-driven mission.
Responsibilities
- Meet with clients virtually over Zoom to discuss their needs.
- Guide individuals and families through personalized supplemental benefit options.
- Walk clients through enrollment clearly and professionally.
- Provide attentive, client-first service.
- Maintain accurate digital documentation and manage follow-up communication.
- Build lasting client relationships.
- Participate in ongoing training, mentorship, and professional development.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Monthly and quarterly bonuses.
- 100% remote work with flexible hours.
- Growing income through renewals.
- Full training and licensing support.
- A path into leadership.
- Weekly, performance-based earnings.
- 3% equity opportunity for eligible team members.
- Supportive, people-first team culture.
- Ongoing mentorship and professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
