OneSelect Clinical Liaison

Select Medical • Springfield, MO

2d • Onsite

About The Position

The OneSelect Clinical Liaison helps guide patients to a critical illness recovery hospital in Springfield and an acute inpatient rehabilitation hospital in Ozark. In this highly visible role, the liaison leads the development and nurturing of professional relationships with case managers, physicians, and clinicians at acute care hospitals, and educates staff, patients, and families about the rehabilitation services offered. The liaison assesses patients with rehabilitation diagnoses at referring hospitals for possible admission and manages the referral process. The role also advocates for referred patients during pre-admission, collaborates with clinical teams to assess needs, coordinates care plans with physicians and families, facilitates transfers, and addresses barriers to specialized post-acute care. The position supports growth of the hospitals’ business lines through referral-source education, relationship building, and business development activities.

Schedule: Monday through Friday, 8 a.m. to 5 p.m., with rotating weekend coverage. Annual salary starts at $70,000, based on years of relevant work history, with uncapped monthly bonus incentives in addition to base salary.

Requirements

• Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Multi-state licensure as required by the geographical territory.
• Demonstrated computer proficiency.
• Ability to exercise sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

• Two years of related experience in a clinical healthcare setting or previous experience as a clinical liaison.
• Demonstrated competency with the pre-admission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• A proven sales and marketing track record, with at least one year of experience in a related position.

Responsibilities

• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Promote referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and program benefits.
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Advocate for referred patients during pre-admission by collaborating with clinical teams to assess patient needs.
• Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to specialized post-acute care.

Benefits

• Uncapped monthly bonus program.
• Extensive orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical, prescription drug, health, vision, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed