OneSelect Clinical Liaison

CoxHealth Rehabilitation Hospital • Ozark, MO

5d • $70,000 • Onsite

About The Position

The OneSelect Clinical Liaison guides patients to a critical illness recovery hospital in Springfield and an acute inpatient rehabilitation hospital in Ozark. The role advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess their needs, coordinating care plans with physicians and families, facilitating transfers, and addressing barriers to specialized post-acute care.

The liaison develops and nurtures professional relationships with case managers, physicians, and clinicians at acute care hospitals, and educates staff, patients, and families about the rehabilitation services available. The position assesses patients with rehabilitation diagnoses at referring hospitals for possible admission and manages the referral process. It also supports business development by building referral relationships and identifying opportunities to grow market share.

The schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating weekend coverage. Annual salary starts at $70,000, based on relevant work history, with uncapped monthly bonus incentives in addition to base salary.

Requirements

• Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Multi-state licensure is required based on the geographical territory.
• Demonstrated computer proficiency.
• Sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

• Two years of related experience working in a clinical healthcare setting or previous experience in a clinical liaison role.
• Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

• Create target lists of contacts and decision-makers in assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Promote referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and its benefits, and distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to accessing specialized post-acute care.

Benefits

• Uncapped monthly bonus program.
• Extensive orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed