Onboarding Coordinator

2020 Companies•Southlake, TX

5d•Remote

About The Position

2020 Companies is seeking an Onboarding Coordinator to join its Shared Services Team. The role delivers a high-quality, seamless hiring experience in a high-volume, fast-paced environment and manages candidate onboarding from offer acceptance through the first day of employment. The coordinator is the primary point of contact for new hires and works closely with recruiters, hiring managers, and internal stakeholders. The role also provides operational and administrative support to help ensure smooth departmental functions and compliance with applicable employment laws. The position is based at the Client Support Center in Southlake, Texas, and the posting states that employees work remotely from home. Compensation is $17.00 per hour, paid weekly. 2020 Companies describes itself as an inclusive, equal opportunity employer and offers opportunities for career development and professional growth.

Requirements

High school diploma or equivalent.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Excellent written and verbal communication skills, attention to detail, and accuracy.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, with working knowledge of basic formulas and functions.
Resourcefulness and proactivity when issues arise.
Strong problem-solving skills and sound judgment under pressure.
Customer-service-oriented attitude and excellent interpersonal and collaboration skills.
Ability to work independently and as part of a team.
Ability to thrive in a fast-paced, dynamic environment.

Nice To Haves

1–2 years of relevant experience in onboarding, human resources, or recruiting.
Previous data entry experience.

Responsibilities

Serve as the primary point of contact for new hires from offer acceptance through their first day.
Partner with recruiters and hiring managers to guide candidates efficiently through the hiring process.
Monitor the applicant tracking system and ensure timely candidate progress and completion of required tasks.
Order and track pre-employment screenings.
Manage I-9 compliance and timely completion of USCIS requirements.
Ensure system logins and access are set up for incoming hires, and troubleshoot post-offer applicant tracking system access issues.
Disposition candidates using sound judgment and appropriate resources in accordance with client and company guidelines.
Partner with HR and Legal regarding changing regulatory requirements.
Maintain data integrity across onboarding systems and track and report new-hire progress to leadership.
Identify opportunities to improve onboarding and the candidate experience.
Handle organizational and administrative tasks supporting departmental operations.
Manage team travel arrangements, scheduling, and other logistical needs.
Analyze and audit data for accuracy and completeness.
Provide customer service through inbound and outbound communications, respond to inquiries and correspondence accurately and promptly, and communicate professionally with candidates and internal stakeholders.
Assist with ad-hoc operational tasks as needed.