Onboarding Coordinator

Ingenovis Health•Maitland, FL
•$18 - $22

About The Position

The Onboarding Coordinator performs assigned Credentialing department tasks that help prepare field staff and healthcare providers for successful credentialing and compliance. Duties may include coordinating background checks and drug and medical screenings, mapping requirements, monitoring expirations, conducting audits, and providing other operations support. The role works across Fastaff, USN, Trustaff, and other brands as needed, and may require travel. Orlando-area candidates are preferred and will be required to work in the office once a month; remote candidates will also be considered.

Requirements

  • High school diploma or equivalent.
  • Two years of office experience.
  • Prior credentialing experience.
  • Prior experience in a healthcare, staffing, or human resources environment.
  • Prior work experience in a customer service industry.
  • Knowledge of Microsoft Office products.

Nice To Haves

  • Orlando-area candidates are preferred.

Responsibilities

  • Complete tasks based on assigned function, such as requirements, background checks, and audits.
  • Develop expert knowledge of credentialing and compliance requirements and activities needed to prepare healthcare providers’ credentialing compliance files.
  • Respond quickly, professionally, and accurately to internal and external inquiries.
  • Research inquiries using available resources.
  • Meet personal and team qualitative and quantitative targets.
  • Document status updates and ongoing communication in the designated operations database.
  • Collect credentials and confirm that credentialing and compliance requirements meet client, organization, and Joint Commission standards.
  • Relay necessary information effectively and efficiently to cross-functional teams, including sales and support teams.
  • Support business projects, such as job action events (strikes), on weekends and after hours as needed.
  • Work across Fastaff, USN, Trustaff, and other brands as needed.
  • Travel if required.
  • Perform additional duties as requested by management.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account or health savings account
  • Company-paid life insurance
  • 401(k) with discretionary match
  • Paid time off
  • Paid parental leave
  • Tuition reimbursement
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