Onboarding Coordinator

AVISTA SENIOR LIVING MANAGEMENT LLC•Mesa, AZ

7d•$58,000 - $63,000•Onsite

About The Position

Avista Senior Living is seeking an Onboarding Coordinator to build and coordinate a consistent onboarding program for new team members across its communities. This newly created role owns the new-hire experience from offer acceptance through the employee’s first 90 days, helping ensure each person feels welcomed, prepared, and supported. The coordinator works with Executive Directors, community supervisors, the Director of Recruitment & Employee Services, HR, community operations, and new employees. The role includes preparing community-specific onboarding materials, coordinating first-day readiness, tracking training and credentials, arranging access to systems, maintaining records and reports, and improving onboarding processes as the organization grows and regulations change across Arizona, New Mexico, Washington, Idaho, and Utah. The coordinator will also support the launch and expansion of the onboarding pilot program beginning in Q1 2027.

Requirements

A four-year degree.
Coordinate onboarding and credentialing requirements across multiple communities and states.
Coordinate system access, orientation, and first-day readiness with community leaders and supervisors.
Maintain accurate records and provide onboarding and compliance reporting.
Build relationships and respond to onboarding questions from new hires and managers.
Improve onboarding documents, processes, and tools.

Responsibilities

Coordinate end-to-end onboarding for new employees across all communities and positions, from offer acceptance through the first 90 days.
Prepare and distribute onboarding folders, ensuring job descriptions, welcome letters, checklists, and credentialing requirements are current, complete, and community-specific.
Coordinate with Executive Directors and supervisors to confirm new hires are ready for Day 1, including system access, a mentor or buddy, credentials, and scheduled orientation.
Track onboarding checklist completion, Relias training modules, and required credentials, including TB clearance, fingerprint clearance, food handler's cards, CPR/First Aid, and state-specific certifications.
Initiate and monitor IT account setup across required platforms and confirm access is active before Day 1.
Manage account updates for employees transferring between communities to avoid gaps in system access.
Maintain accurate onboarding records and report on completion rates, time-to-onboard, and compliance status.
Build relationships with community leaders and serve as a resource for onboarding questions from new hires and managers.
Improve onboarding documents, processes, and tools as the organization grows and regulations change across its five states.
Support the launch and expansion of the onboarding pilot program in Q1 2027 and beyond.