Onbase Systems Engineer

Cook Children's Health Care System•Fort Worth, TX

1d•Onsite

About The Position

The Onbase Systems Engineer develops, integrates, tests, maintains, installs, and/or deploys OnBase components and related information system applications. The role establishes, develops, and promotes standard architecture and hardware and software components. It also provides consulting on integrating information technologies into clinical and business processes and applying industry and organizational technology standards. The position implements and configures OnBase and related applications to meet user requirements, supports enterprise architecture and application delivery, participates in upgrades and complex projects, and troubleshoots application and technology issues. It also coordinates vendor support and escalations, follows change control for implementations and enhancements before customer release, monitors vendor and industry developments, and develops reports and dashboards. Cook Children’s is a Texas-only employer; employees must maintain their primary residence in Texas and keep any required licenses and credentials current throughout employment.

Requirements

At least 3 years of direct experience.
High school diploma or equivalent; an equivalent combination of education and/or experience may be considered in lieu of the stated education and/or experience.
Solid knowledge of systems software and hardware, networks, and Windows operating systems.
Solid knowledge of processes and tools used for system management, problem reporting, change management, and support.
Solid technical troubleshooting skills.
Solid interpersonal and customer service skills.
T-SQL experience.
Experience in reporting and dashboards.
OnBase Certified System Administrator (OCSA) certification is required.
Must maintain a primary residence in Texas and any licenses and credentials required for the position throughout employment.

Nice To Haves

A BA/BS degree in Information Systems or Business is preferred.

Responsibilities

Develop, integrate, test, maintain, install, and/or deploy OnBase components and related information system applications.
Establish, develop, and promote standard architecture, hardware, and software components.
Advise on integrating information technologies into clinical and business processes and applying industry and organizational technology standards.
Implement and configure OnBase and related applications to meet user requirements.
Develop enterprise architecture to support and deliver applications to users.
Participate in application upgrades.
Help resolve problems and issues associated with installed applications and related information technologies.
Diagnose failures in application software and related technologies.
Confer with vendors about system support issues and escalations.
Follow the change control process for application implementations and enhancements before customer release.
Maintain awareness of vendor and industry developments and plans in areas of responsibility.
Develop reports and dashboards for activities occurring within supported applications.
Participate in complex projects by developing and documenting business processes, system processes, and associated tasks.