Onbase Systems Engineer

Cook Children's Health Care System•Fort Worth, TX

1d•Onsite

About The Position

The Onbase Systems Engineer develops, integrates, tests, maintains, installs, and deploys OnBase components and related information-system applications. The role establishes, develops, and promotes standard architecture and hardware and software components. It also provides consulting on integrating information technologies into clinical and business processes and applying industry and organizational technology standards. The position is based at the Medical Office Building in Fort Worth, within the Business Solutions department, and has a first shift schedule with 40 standard weekly hours. Cook Children’s is a Texas-only employer; employees must maintain their primary residence in Texas and all licenses and credentials required for the position throughout employment. Cook Children’s is an equal opportunity employer.

Requirements

At least 3 years of direct experience.
High school diploma or equivalent; an equivalent combination of education and/or experience may be considered in lieu of stated education and/or experience.
Solid knowledge of systems software and hardware, networks, and Windows operating systems.
Solid knowledge of processes and tools for system management, problem reporting, change management, and support.
Solid technical troubleshooting skills.
Solid interpersonal and customer service skills.
T-SQL experience in reporting and dashboards.
OnBase Certified System Administrator (OCSA) certification is required.

Nice To Haves

A BA/BS degree in Information Systems or Business is preferred.

Responsibilities

Implement and configure OnBase and related applications to meet user requirements.
Develop enterprise architecture to support and deliver applications to users.
Participate in application upgrades.
Help resolve problems and issues associated with installed applications and related information technologies.
Diagnose failures in application software and related technologies.
Confer with vendors on system support issues and escalations.
Apply the change control process to application implementations and enhancements before release to customers.
Maintain awareness of vendor and industry developments and plans in areas of responsibility.
Develop reports and dashboards for activities occurring within supported applications.
Participate in complex projects by developing and documenting business processes, system processes, and project-related tasks.
Consult on integrating information technologies into clinical and business processes and applying technology standards.