On-Site Support Specialist - Warehouse Support

Genuine Parts Company•Tukwila, WA

1d•Onsite

About The Position

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. The position combines several nonexempt functions and is based at the customer location more than 50% of the time. The role provides customer service intended to strengthen customer relationships and support ongoing sales. It may also involve acting as a lead or mentor to other employees.

Requirements

Typically requires a high school diploma or GED and three to five years of related experience, or an equivalent combination.
Reliability, organization, and attention to detail.
Industry experience.
Customer service and communication skills.
Ability to multitask and manage time.
Moderate computer skills, including information processing, communicating internally and externally by email, using business systems, and searching for products online.
A valid driver’s license and a good driving record.
Ability to move up to 100 pounds and lift up to 50 pounds.

Nice To Haves

Product knowledge from previous warehouse experience is preferred.
May need certification to operate a forklift.

Responsibilities

Provide excellent customer service to enhance customer relationships and support ongoing sales.
May act as a lead or mentor to other employees.
Perform one or more support functions primarily at a customer location, including ART, VMI, driving, delivery, crib attendant, storeroom work, and/or customer service.
Perform other duties as assigned.