On-Site Support Specialist - Warehouse Support

Genuine Parts Company•Tukwila, WA
•$22 - $29•Onsite

About The Position

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. The position combines several nonexempt functions and is performed more than 50% of the time at the customer location. The role provides customer service and may act as a lead or mentor to other employees. Support functions may include ART, VMI, driving, delivery, crib attendant duties, storeroom work, and/or customer service. Other duties may be assigned.

Requirements

  • Typically requires a high school diploma or GED and three to five years of related experience, or an equivalent combination.
  • Reliability, organization, and attention to detail.
  • Industry experience.
  • Customer service and communication skills.
  • Ability to multitask and manage time.
  • Moderate computer skills, including information processing, email communication internally and externally, use of business systems, and Internet product searches.
  • May need certification to operate a forklift.
  • Valid driver's license and a good driving record.
  • Ability to move up to 100 pounds and lift up to 50 pounds.

Nice To Haves

  • Product knowledge from previous warehouse experience is preferred.

Responsibilities

  • Provide excellent customer service to enhance the customer relationship and support ongoing sales.
  • May act as a lead or mentor to other employees.
  • Perform one or more support functions primarily at a customer location, including ART, VMI, driving, delivery, crib attendant duties, storeroom work, and/or customer service.
  • Perform other duties as assigned.

Benefits

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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