On-Site Specialist

Elwood Staffing•McElhattan, PA

1d•Onsite

About The Position

The On-Site Specialist supports staffing and branch operations through recruiting, screening, onboarding, placement, customer service, and business development activities. The role helps fulfill client orders on time, supports sales performance and branch objectives, and promotes the company’s mission and values. It involves exercising independent judgment in hiring and placement decisions and in counseling or terminating temporary associates, while ensuring associates meet client expectations for attendance, attitude, dress, skills, and work quality. The position includes interviewing applicants, making hiring decisions and offering assignments, administering pre-employment tests, and ensuring paperwork is accurate and legally compliant. The specialist maintains regular communication with clients, associates, and sales staff, solicits customer feedback, proactively markets candidates, and documents associate counseling and disciplinary actions in accordance with company procedures. The role also requires compliance with company policies and applicable government regulations.

Requirements

Ability to work cross-functionally, communicate proactively, and resolve issues with a high sense of urgency.
Excellent computer skills, including proficiency in Microsoft Office.
Strong verbal and written communication skills.
Ability to work overtime or on weekends as needed.

Nice To Haves

Experience in a customer service role.

Responsibilities

Execute recruiting, order fulfillment, and service operations to achieve 100% on-time order fulfillment.
Interview applicants in a timely and legally compliant manner, make hiring decisions, and offer job assignments to qualified individuals.
Administer pre-employment tests and enter results according to standard operating procedures.
Ensure pre-employment paperwork is completed, accurate, and compliant with applicable law.
Make regular quality-control calls to clients and associates to maintain open channels for customer feedback.
Make outbound sales calls to market candidates proactively to current and prospective customers.
Communicate regularly with sales staff about order status and client satisfaction.
Counsel, discipline, and terminate temporary associates when appropriate, documenting actions according to standard operating procedures.
Ensure service operations comply with company policies and applicable government regulations.
Support branch operations, customer service, business development, and sales performance.
Ensure associates meet or exceed client expectations for attendance, attitude, dress, skills, and work quality.
Consistently support and promote the company mission, beliefs, and philosophies.