On-Site Service Representative (Part Time)

Grainger Businesses • Evansville, IN

5d • $22 - $25 • Onsite

About The Position

Grainger is hiring a part-time On-Site Service Representative in the Evansville, Indiana area. Reporting to a Supervisor or Manager of Onsite Services, the representative supports assigned customers by managing inventory and providing outstanding customer service. The role drives account growth through customers’ KeepStock inventory management programs and works with partners to implement sales strategy and explain how Grainger can meet customers’ MRO needs.

Requirements

• At least 3 years of experience in a selling or service environment.
• High school diploma or equivalent.
• Ability to lift 25 to 60 pounds and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Ability to handle different technical and operational issues.
• Valid driver's license in the state of residence, maintained throughout employment.
• Ability to maintain required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased products in designated customer locations, and maintain stocking levels by scanning inventory as it is depleted for ordering purposes.
• Promptly resolve customer problems to retain and promote customer loyalty.
• Follow the designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, processes, and cycle time.
• Comply with the facility’s safety and inspection requirements.
• Engage with customers to identify additional product needs and help create new orders.
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.

Benefits

• Medical, dental, vision, and life insurance coverage starting on day one.
• Six free sessions each year with a licensed therapist.
• For full-time employees, 18 paid time off days annually, prorated based on employment start date.
• Six company holidays per year.
• A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
• Employee discounts.
• Tuition reimbursement.
• Student loan refinancing.
• Free access to financial counseling, education, and tools.
• Maternity support programs and nursing benefits.
• Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED