Hotel On Site Manager

Sandpiper Property Mgt • Manassas, VA

12d • $36,000 - $43,000 • Onsite

About The Position

Sandpiper Hospitality is hiring an On-Site Manager to serve as the General Manager’s key partner and lead hotel operations when the General Manager is not present. The role is responsible for weekend operations and overnight on-call coverage from Wednesday through Sunday. The manager must live at the hotel or be within 30 minutes of it while on call, and must comply with Sandpiper’s Fraternization Policy.

The On-Site Manager leads the Front Desk team and oversees weekend staff, supporting the property’s performance, guest satisfaction, and culture. On weekends, when called upon, or in the General Manager’s absence, the manager assumes the General Manager’s full responsibilities, including managing the budget and maintaining standards.

The position supports financial and administrative work, guest service and security, operational compliance, and sales prospecting. It also provides hands-on relief or backup duties as needed to maintain effective hotel operations.

Requirements

• Must live on-site at the hotel or be within 30 minutes of the hotel when on call.
• Exceptional leadership, communication, analytical, and problem-solving skills.

Nice To Haves

• Management experience in the hospitality industry, with significant supervisory and personnel-management responsibilities.
• Experience managing operations within major hotel brands such as Choice, IHG, or Marriott.
• Experience with budgeting, financial management, or project management.

Responsibilities

• Manage the Front Desk team, including hiring, discipline, terminations, scheduling, training, mentoring, and annual performance appraisals for direct reports.
• Direct the work of front desk, housekeeping, and maintenance employees during weekend shifts and when the General Manager is not on the premises.
• Assume the General Manager’s full responsibilities on weekends, when called upon, or in the General Manager’s absence, including managing the budget and maintaining standards.
• Assist the General Manager with monitoring cash management and in-house balances, and contribute to labor, expense, and inventory budget controls.
• Review and approve property payroll for direct reports.
• Maintain high customer-service standards; meet with guests to solicit feedback, monitor social media, and ensure prompt resolution of issues.
• Ensure security needs of guests, staff, and the property are met.
• Ensure front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards.
• Provide relief or backup duties, including front desk and housekeeping work, as needed for hotel operations.
• Aid and contribute to sales prospecting as directed by the General Manager to maximize hotel revenue and profits.

Benefits

• Paid vacation days.
• Paid holidays.
• Associate room discounts for personal travel.
• Multiple healthcare plan options, with Sandpiper Hospitality covering a generous amount of the cost.
• Incentives and participation in the Rewardian program.
• Annual surprise packages celebrating company core values.
• Brand training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed