Hotel On Site Manager

20bf480f-1969-4289-8764-686a67b85961 • Austin, TX

1d • $36,000 - $42,000 • Onsite

About The Position

Sandpiper Hospitality is hiring an On-Site Manager to provide continuous operational oversight at an extended-stay hotel. The manager must live at the hotel or be able to reach it within 30 minutes while on call. Working as a key partner to the General Manager, this person leads front desk staff and manages weekend operations, overnight on-call coverage, and hotel operations when the General Manager is away. The position may assume the General Manager’s full responsibilities, including managing the budget and maintaining standards, on weekends or when called upon.

The On-Site Manager is responsible for hotel performance and culture when the General Manager is not present. The role includes supervising staff, supporting financial and administrative functions, maintaining guest satisfaction and security, ensuring compliance with company and brand procedures, and contributing to sales efforts. Compliance with Sandpiper’s Fraternization Policy is mandatory.

Requirements

• Must live on site at the hotel or be within 30 minutes of the hotel while on call.
• Exceptional leadership, communication, analytical, and problem-solving skills.

Nice To Haves

• Management experience in the hospitality industry, with significant supervisory and personnel-management responsibilities.
• Experience managing operations within major hotel brands, such as Choice, IHG, or Marriott.
• Experience with budgeting, financial management, or project management.

Responsibilities

• Manage the Front Desk team, including hiring, discipline, terminations, scheduling, training, mentoring, and annual performance appraisals for direct reports.
• Direct the work of front desk, housekeeping, and maintenance employees during weekend shifts and other times when the General Manager is off the premises.
• Assist the General Manager with monitoring cash management and in-house balances, and contribute to labor, expense, and inventory budget controls.
• Review and approve property payroll for all direct reports.
• Maintain high customer-service standards, meet with guests to solicit feedback, monitor social media, and promptly resolve issues.
• Ensure security needs of guests, staff, and the property are met.
• Ensure front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards.
• Provide front desk, housekeeping, or other relief and backup duties as needed for optimal operations.
• Assist with sales prospecting as directed by the General Manager to maximize hotel revenues and profits.
• Assume the General Manager’s full responsibilities on weekends, when called upon, or in the General Manager’s absence.

Benefits

• Paid vacation days.
• Paid holidays.
• Associate room discounts for personal travel.
• Multiple healthcare plan options, with Sandpiper covering a generous amount of the cost.
• Incentives and recognition through the Rewardian program.
• Annual surprise packages celebrating company core values.
• Comprehensive brand training.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed