On-Site Enrollment Specialist - Newport, TN

Medsien•Newport, TN

23h•Onsite

About The Position

Medsien is seeking an On-Site Enrollment Specialist to support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs at partner clinics in the Newport, Tennessee area. The role is based in person at various clinics and is not remote. The specialist works with patients, physicians, clinic staff, and Medsien’s care management team to support patient engagement, enrollment, and care coordination. The position involves introducing eligible patients to CCM and RPM programs, explaining their benefits, answering questions, and guiding patients through enrollment. The specialist maintains accurate records, works toward enrollment goals, and represents Medsien professionally. This is a full-time 1099 role with a Monday–Friday, 9 a.m.–5 p.m. Eastern schedule; travel to different clinics in the area is required as needed.

Requirements

National certification in Medical Assisting from AAMA, NHA, NCCT, NAHP, or a similar organization.
At least 1 year of experience working in a clinical setting.
Strong communication skills and the ability to work collaboratively with clinical staff and patients.
Proficiency in medical terminology and clinical processes.
Highly organized and detail-oriented, with the ability to handle multiple tasks in a fast-paced environment.
Willingness to travel to different clinic locations in the Newport, Tennessee area as needed.

Nice To Haves

Experience in a care management or chronic disease management role is preferred.

Responsibilities

Engage with eligible patients in person at partner clinics and introduce Medsien’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
Educate patients on the benefits of CCM and RPM services and answer questions about the programs.
Guide eligible patients through the enrollment process and ensure required information and documentation are completed accurately.
Communicate clearly and compassionately with patients and their families throughout enrollment.
Coordinate with clinic staff and Medsien’s care management team to support a smooth patient enrollment experience.
Maintain accurate records of patient interactions and enrollment status.
Work toward established patient enrollment goals.
Build positive relationships with patients and clinic staff while representing Medsien professionally.