On-Call Banquet Server
About The Position
The On-Call Banquet Server/Bartender provides exceptional food and beverage service during banquet events, delivering a polished, luxury-level experience while serving guests tableside or preparing and pouring cocktails behind the bar. This hybrid role supports event setup, execution, and breakdown, ensuring attentive, engaging, and seamless service throughout each function. The role includes describing menu items, preparing and serving beverages, accurately communicating orders through the hotel’s POS system, coordinating food and beverage timing, and responding to guest needs. It also assists with banquet setup and post-event breakdown, cleaning, and resetting of service areas while upholding Four Seasons standards of service, presentation, and professionalism.
Requirements
- At least 2 years of high-volume banquet serving and/or bartending experience.
- Excellent personal presentation and interpersonal skills.
- Extensive knowledge of wine, beer, spirits, and cocktail preparation.
- Strong time management skills, including the ability to multitask, prioritize, and adapt in a fast-paced event environment.
- Ability to operate the computer equipment necessary to perform the job.
- Excellent communication and teamwork skills, including the ability to collaborate efficiently during live events.
- Ability to lift, carry, and move up to 30 lbs.
- US work authorization is required.
Nice To Haves
- High-volume banquet serving or bartending experience in a luxury hotel or resort.
- Knowledge of Opera and Micros POS.
Responsibilities
- Offer predetermined menu selections and describe food and beverage items, including their origin, flavor profile, and preparation methods.
- Prepare and serve wines, spirits, and mixed drinks according to recipes, portion standards, and responsible service guidelines.
- Confirm and communicate guest orders, including special requests, through the hotel’s POS system, ensuring accuracy and timely delivery.
- Coordinate food and beverage timing to maintain quality and enhance the guest experience.
- Anticipate guest needs, monitor satisfaction, and respond promptly and professionally to questions, concerns, and service opportunities.
- Assist with banquet event setup, including linens, china, glassware, silverware, bars, and service stations according to the Banquet Event Order (BEO).
- Break down, clean, and reset tables, buffets, bars, and service areas after events.
- Maintain working knowledge of wines, beers, liquors, specialty cocktails, and beverage pairings, and upsell when appropriate.
- Uphold Four Seasons standards of service, presentation, and professionalism.
Benefits
- Competitive salary and wages
- Comprehensive benefits package
- Training and development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
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What This Job Offers
Education Level
No Education Listed
