Omni Experience Ambassador Part Time

BJ's Wholesale Club • La Vergne, TN

1d • $16

About The Position

The Omni Experience Ambassador performs general warehouse activities supporting BJ’s Wholesale Club’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, moving merchandise from the sales floor to a staging area, and operating equipment. The ambassador works to fulfill orders promptly and accurately while meeting service-level agreements and individual productivity goals.

The position also includes securely packaging orders, communicating inventory or equipment problems, coordinating replenishment, processing returns, and maintaining a clean, organized, and safe OMNI and Ship from Club work area. Team members are expected to follow club policies and procedures, provide friendly member service, collaborate with colleagues, and maintain regular, predictable attendance. Other duties or work in other departments may be assigned.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be lifted or moved with assistance.
• Ability to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Meet order-picking deadlines, service-level agreements, productivity expectations, performance metrics, and goals.
• Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Follow established operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled products according to procedures.
• Process returns to the club and determine how to handle them through DDR or the Membership desk.
• Maintain club policies and procedures, including dress code standards.
• Deliver friendly, courteous service; address or escalate member concerns and help maintain a safe, positive member experience.
• Work collaboratively to maintain club and OMNI space standards, including organizing and cleaning storage bins.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan offering BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed