Omni Experience Ambassador Part Time

BJ's Wholesale Club • Noblesville, IN

11d • $16

About The Position

The Omni Experience Ambassador performs general warehouse activities supporting BJ’s Wholesale Club digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role includes pulling merchandise from pick lists, verifying orders and counts with a handheld RF scanner, moving merchandise to staging, packaging orders, and operating equipment. The ambassador is responsible for accurate, timely order fulfillment, following applicable standard operating procedures and productivity requirements, and communicating inventory, equipment, and replenishment issues. The position also involves processing returns, maintaining a clean and organized OMNI/SFC area, following club policies, and providing friendly service to members while supporting a safe, inclusive, and positive environment. Regular, predictable, full attendance is an essential function.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be moved with assistance.
• Ability to move about continuously and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
• Ability to work around moving machinery and loud equipment, with occasional exposure to temperature extremes when pulling refrigerated orders and to company-approved cleaning agents.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and order counts.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Complete orders in a timely manner and meet productivity requirements, service level agreements, performance metrics, and deadlines.
• Follow operational efficiencies, processes, and productivity standards for BOPIC, Curbside, and Ship from Club.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales floor replenishment.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Keep the SFC area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled products according to procedures.
• Process returns to the club and determine how they should be handled, including via DDR or the Membership desk.
• Follow club policies, procedures, compliance requirements, and dress code standards.
• Deliver friendly, courteous service, address member concerns, and help maintain a safe and positive member experience.
• Support teamwork, inclusion, respect, and daily GOLD Member and Club Standards.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed