Office Specialist - Textbook Center Assistant (11 Temporary, Part-Time Positions)

Minnesota State Colleges and Universities•Minneapolis, MN

11d•Onsite

About The Position

The MN Textbook Center is hiring eleven temporary, part-time Textbook Center Assistants to support ecommerce order fulfillment. Assistants may also help with shipping and receiving merchandise and support day-to-day Textbook Center operations during peak periods. The positions provide clerical services and perform general office tasks in support of Textbook Center operations. The roles are temporary, with start dates in November or December 2026 and end dates in January 2027. The stated desired start date is November 9, 2026, and the position end date is January 19, 2027. Work is onsite, with no telework. Shifts are Monday through Friday, either 8:00 a.m.–4:00 p.m. or 8:30 a.m.–4:30 p.m., approximately 37.5 hours per week.

Requirements

Ability to communicate effectively with customers and understand information.
Customer service skills in person, on the phone, and online, including courtesy, tact, empathy, positive problem solving, and the ability to organize ideas logically.
Math skills sufficient to perform simple calculations to control the change and return of funds.
Computer and technology skills sufficient to process online and point-of-service (POS) orders.
Demonstrate an ongoing understanding of cultural fluency, incorporate culturally responsive practices, and actively engage in antiracism professional development learning opportunities.
Ability to stand for up to 50% of the day, or up to 80% for shipping and receiving clerks, with frequent bending and maneuvering carts and hampers.
Ability to lift or move materials weighing 15–50 pounds daily.
Current and former employees must be in good standing with Minneapolis College to be considered.

Nice To Haves

Experience in a customer service position.
Experience with personal computers and software.
Experience within the Minnesota State system.

Responsibilities

Assist with ecommerce order fulfillment.
Assist with shipping and receiving merchandise for the Textbook Center.
Support Textbook Center staff with day-to-day operations during peak periods.
Provide clerical services and perform general office tasks in support of Textbook Center operations.
Process online and point-of-service (POS) orders.

Benefits

Low-cost medical and dental insurance with affordable deductibles.
Employer-paid life insurance.
Short- and long-term disability coverage.
Pre-tax healthcare and dependent care accounts with a rollover option.
Confidential Employee Assistance Program for mental health, legal, and financial counseling.
12 paid holidays.
Vacation and sick time.
Six weeks of Paid Parental Leave.
Pension Plan.
457(b) and 403(b) retirement accounts and various investment options.
Professional development.
Tuition waivers for employees and dependents.