Office Assistant- Part Time

Racine Comprehensive Treatment Center•Racine, WI

2d•Onsite

About The Position

The Office Assistant performs administrative functions in accordance with clinic procedures at Racine Comprehensive Treatment Center, an outpatient Opioid Treatment Program in Racine, Wisconsin. Duties may include answering phones, billing and bookkeeping support, word processing, operating office equipment, and filing. The role also provides front-desk coverage during peak hours or when primary staff are unavailable, helps with patient enrollment and insurance or billing reports, and may assist with patient drug testing procedures.

Requirements

High school diploma or equivalent.
Previous administrative experience in a healthcare setting.
Comfort working in an opioid treatment program or recovery environment.
Skills in answering phones, greeting patients, and providing front-desk support.
Experience with billing processes, patient check-in, and appointment scheduling.
Proficiency with computer systems, word processing, and basic data entry.
Familiarity with office equipment and general clerical duties, including scanning, faxing, and filing.
Strong organizational skills, attention to detail, and ability to multitask.
Professional and courteous communication skills in person, by phone, and in writing.
Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
Dependable, team-oriented mindset focused on supporting clinical staff and patients.

Responsibilities

Perform general administrative tasks in accordance with clinic procedures.
Answer telephones and assist with billing, typing or word processing, office machine operation, and filing as needed.
Cover front-desk duties during peak hours or when primary staff are unavailable.
Sort, organize, and maintain office records.
Assist with new patient enrollments as necessary.
Assist with insurance and billing reports as necessary.
May assist with patient drug testing procedures.
Perform other duties as assigned.