Office Specialist II, Manheim

Cox Enterprises • Tolleson, AZ

3d • $18 - $27 • Onsite

About The Position

This position supports the general office function of the auction in partnership with the Office Supervisor/Manager. The Office Specialist II ensures sales paperwork and documents are accurate and complete and assists customers with problems that arise during the sales process. The role also supports dealer registration and floor plan processes, monitors DMV requirements, and helps maintain office equipment and supplies.

Requirements

• High school diploma or GED.
• At least 3 years of experience in a related field, such as office coordination, office management, clerical work, or administration.
• Strong communication and interpersonal skills.
• Effective supervisory, office management, and organizational skills.
• Good computer and software knowledge, including AS400.
• Well-organized, thorough, and attentive to detail.
• Self-starter able to work problems through to successful completion.
• Team-oriented, pleasant, and professional, with the ability to work closely with others under tight time constraints.
• Ability to maintain focus and productivity under compressed deadlines.
• Working knowledge of multi-state title and DMV requirements.
• Ability to sit or stand for prolonged periods.
• Vision abilities including close, distance, color, and depth perception.
• Must pass a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Experience in the automobile industry or auction business.

Responsibilities

• Balance all sales.
• Respond to customer inquiries and resolve problems that occur during the sales process.
• Provide accurate, friendly service to dealers and work with other departments to resolve customer problems.
• Monitor DMV laws and regulations, stay current on changes, and ensure compliance.
• Assist with title issues.
• Support floor plan activities, including confirming dealer registration and floor plan availability and preparing agreements and summaries.
• Maintain and monitor office equipment.
• Maintain and communicate inventory levels and ordering needs for office and block supplies.
• Assist with other duties, vendors, and questions about procedures and services as needed.
• Follow safety and health procedures, model safe behaviors, and support safety activities aligned with Safety Excellence.
• Model Cox/Manheim values and treat employees with respect.
• Follow company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by the manager.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED