Office Services Clerk

Frederick County • Frederick, MD

5d • Onsite

About The Position

This full-time contractual position serves as the front desk receptionist in the Environmental Health Services Division of the Frederick County Health Department. The clerk advises clients and visitors on matters connected with the division and refers them to appropriate internal resources. The position collects and receipts fees for division services, assists the division secretary as needed with burn permits, information requests, and food permits, and provides administrative support for activities that help protect the environment and public health.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of experience performing clerical duties.
• Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
• Six months of clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work may be substituted on a year-for-year basis for the required experience.

Nice To Haves

• Customer service experience in an office environment handling high volumes of customers in person and over the phone.
• Cashier and money-handling experience, including daily deposit accounting.
• Excellent organizational skills.

Responsibilities

• Serve as the front desk receptionist in the Environmental Health Services Division.
• Advise clients and visitors on division-related matters and refer them to appropriate internal sources.
• Collect and receipt fees for services performed by the division.
• Assist the division secretary as needed with burn permits, information requests, and food permits.
• Provide administrative support to activities that help protect the environment and public health.

Benefits

• Eligible contractual employees working 30 or more hours per week or an average of 130 hours per month may qualify for subsidized health benefits for themselves and eligible dependents; the employee pays 25% of medical and prescription premiums, and Maryland subsidizes the remaining 75%.
• Dental coverage, accidental death and dismemberment insurance, and life insurance are available at the employee's full premium cost.
• Contractual employees may be granted leave at a rate of one hour for every 30 hours worked, up to 40 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED