Office Services Clerk

Davis Polk & Wardwell LLP • New York, NY

4d • $55,000 - $65,000

About The Position

The Office Services Clerk supports the daily operations of the mailroom and related office services functions. The role ensures timely processing and distribution of mail, courier packages, and internal deliveries, and assists with copy center support and general office service requests. The ideal candidate is reliable, organized, service-oriented, and able to manage multiple responsibilities in a fast-paced professional environment while providing outstanding customer service.

The scheduled shift is Monday through Friday, 11 a.m. to 7 p.m.

Requirements

• Ability to manage a varied workload and meet deadlines.
• Punctual, dependable, and responsive.
• Proficient in Outlook and other required office applications.
• Strong customer service and interpersonal skills.
• Ability to work collaboratively with attorneys, legal assistants, and business support staff.
• Flexibility to adjust daily priorities in response to urgent or unexpected requests.
• Strong written and verbal communication skills.
• Ability to handle firm and client information with confidentiality and discretion.
• High school diploma or equivalent preferred.
• Prior customer service, office services, mailroom, or other client-facing experience.

Nice To Haves

• High school diploma or equivalent.
• Prior customer service, office services, mailroom, or other client-facing experience.

Responsibilities

• Sort, process, and distribute incoming USPS, FedEx, UPS, DHL, and courier deliveries.
• Prepare and process outgoing mail and overnight shipments.
• Receive and log incoming packages and notify employees.
• Reconcile postal, courier, and hand-delivery receipts.
• Respond to internal and external telephone and email inquiries related to office services.
• Prepare and ship interoffice pouches according to schedule.
• Complete required domestic and international shipping documentation.
• Deliver office supplies, stationery, and other items throughout the office as needed.
• Monitor email requests and respond in a timely manner.
• Coordinate courier services and track deliveries as needed.
• Assist with food pickup and delivery for office lunches.
• Support the copy center with copy requests, document binding, and restocking supplies.
• Perform general office service requests and minor support tasks.
• Take instructions over the phone.

Benefits

• Competitive salary
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED