Office Service Associate

The Millennium Group•New York, NY

About The Position

The Millennium Group is seeking a motivated, enthusiastic team player for an Office Service Associate role supporting mailroom and office services. The company provides business process outsourcing services, including print, mail, document scanning, reception, and related office support. This position handles incoming and outgoing mail and packages, supports customer service window operations, maintains supplies and equipment, and coordinates interoffice mail needs. The role also includes coverage and cross-training for other locations within New York.

Requirements

  • High school diploma or GED equivalent.
  • Ability to lift up to 50 lbs.
  • One to two years of mailroom experience or experience at FedEx and/or UPS.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to appropriately handle confidential and highly sensitive material.

Responsibilities

  • Sort, process, and distribute incoming and outgoing mail in a timely manner.
  • Support customer service window operations and assist with inquiries.
  • Maintain inventory of mailroom supplies and equipment.
  • Provide coverage at other locations within New York and cross-train.
  • Deliver packages and mail in a timely manner.
  • Coordinate with other departments for interoffice mail needs.
  • Ensure compliance with postal regulations and organizational policies.
  • Process outbound packages using tracking software.
  • Track packages within buildings.
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