Office Operations Manager
AssuranceAmerica•Atlanta, GA
•Onsite
About The Position
Join AssuranceAmerica as our Office Operations Manager, where you’ll be both the front-facing presence of our headquarters and a key support partner to our internal teams. As an Office Operations Manager you’ll be stationed at the front desk during all working hours (excluding lunch and breaks), serving as the professional and welcoming face of AssuranceAmerica. At the same time, you'll keep the office stocked, organized, and operating efficiently. This role is perfect for someone who loves helping others, stays organized, and has a positive attitude toward both routine tasks and new challenges.
Requirements
- Minimum of 3 years of experience in office administration, operations, reception, or sales support role.
- Proven experience effectively managing multiple responsibilities at the same time.
Nice To Haves
- Bachelor’s degree in Business Administration, Human Resource Management, or other related fields.
- Bilingual (English-Spanish)
Responsibilities
- Greet all visitors with a professional and approachable demeanor.
- Maintain consistent front desk coverage – you are the first impression of the company.
- Ensure reception and lobby areas are always clean, welcoming, and presentable.
- Restock breakroom supplies and maintain shared supply areas.
- Clean and maintain the coffee machines, beverage machine, and surrounding counters.
- Keep shared areas tidy, including the breakroom, reception desk, copier area, and storage spaces.
- Order supplies for all departments and manage facility/vendor service requests.
- Coordinate deliveries and distribute packages efficiently.
- Assist the Sales Operations team with travel booking, fleet rentals, marketing coordination and supplies, business cards, and event planning and logistics for all sales meetings.
- Process validation emails and update E&O information for our agents, along with other tasks, as needed.
- Review incentive and agent accounting reports daily and report findings to Accounting at the end of the month.
- Support Lunch & Learns for Human Resources.
- Handle SR22/SR26 processing and route accounting invoices for Underwriting, as needed.
Benefits
- Cover the cost of health-related benefits for our Associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
