Dental Office Operations Manager

Great Expressions Dental Centers•Farmington Hills, MI

About The Position

Great Expressions Dental Centers is seeking an experienced Dental Operations Manager to support the smooth functioning of a dental practice and help deliver exceptional patient care. The role calls for patient-focused, detail-oriented, goal-driven leadership, strong communication and organizational skills, and financial understanding, including profit and loss. The position also involves travel during work hours, including daily bank runs; an active driver's license must be maintained for this travel.

Requirements

  • Patient-focused approach and commitment to delivering exceptional patient experiences.
  • Effective leadership, collaboration, and team-motivation skills.
  • Strong attention to detail and commitment to accuracy and quality.
  • Goal-driven approach, with strategic planning and data-driven problem-solving skills.
  • Strong organizational and time-management skills.
  • Clear and effective communication skills.
  • Understanding of financial concepts, including profit and loss (P&L).
  • Active driver's license maintained to meet annual motor vehicle requirements for work-hour travel, including daily bank runs.

Nice To Haves

  • Associate or bachelor's degree in healthcare administration, business management, or a related field.
  • Prior experience in dental operations management or a comparable healthcare-sector role.
  • Proficiency in dental software systems and Microsoft Office Suite.

Responsibilities

  • Help ensure the seamless functioning of the dental practice.
  • Support the delivery of exceptional patient care and experiences.
  • Lead and motivate teams, fostering collaboration toward shared goals.
  • Use strategic planning and data-driven problem solving to pursue objectives and continuous improvement.
  • Manage tasks and competing demands through effective organization and time management.
  • Apply financial knowledge, including profit and loss concepts, to contribute to organizational success.
  • Travel during work hours, including making daily bank runs.

Benefits

  • Medical and prescription coverage administered by Blue Cross Blue Shield.
  • Employee dental program.
  • Vision plan.
  • Traditional and Roth 401(k) administered by Fidelity.
  • Health savings and flexible spending accounts.
  • Career advancement path and regular mentorship sessions with the Area Manager.
  • Basic life insurance up to $50,000 at no cost and AD&D insurance.
  • Optional short-term disability, long-term disability, and term life insurance.
  • Power of One rewards and recognition.
  • Employee Assistance Program.
  • Vacation and holiday pay.
  • Referral bonus opportunities.
  • Competitive base pay plus bonuses; pay starts at $52,000.
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