Dental Office Operations Manager

Great Expressions Dental Centers•Canton, MI

About The Position

Great Expressions Dental Centers is seeking an experienced Dental Operations Manager to help ensure the seamless functioning of its dental practice and deliver exceptional patient care. The role calls for patient-focused, inspiring leadership; attention to detail; goal-oriented and data-driven problem solving; strong organization and communication; and financial acumen, including an understanding of profit and loss. The organization offers career advancement and regular mentorship with an Area Manager, Dental Office Operations.

Requirements

  • Patient-centric focus and commitment to exceptional patient care and experiences.
  • Leadership skills that foster team collaboration and motivation.
  • Meticulous attention to detail and accuracy.
  • Goal-driven approach, strategic planning, and data-driven problem solving.
  • Strong organizational and time-management skills.
  • Clear and effective communication skills.
  • Comprehensive understanding of financial concepts, including profit and loss (P&L).

Nice To Haves

  • Associate or bachelor's degree in healthcare administration, business management, or a related field.
  • Prior experience in dental operations management or a comparable healthcare-sector role.
  • Active driver's license maintained to meet annual motor vehicle requirements, including travel during work hours for daily bank runs.
  • Proficiency with dental software systems and Microsoft Office Suite.

Responsibilities

  • Help ensure the seamless functioning of the dental practice.
  • Support the delivery of exceptional patient care and positive patient experiences.
  • Lead and motivate teams, fostering collaboration toward common goals.
  • Set and achieve objectives using strategic planning and data-driven problem solving.
  • Manage tasks, projects, and competing demands efficiently.
  • Contribute to financial management, including profit and loss.

Benefits

  • Medical and prescription coverage administered by Blue Cross Blue Shield.
  • Employee dental program.
  • Vision plan.
  • 401(k) Traditional and Roth plans administered by Fidelity.
  • Health Savings and Flexible Spending Accounts.
  • Career advancement path and regular mentorship sessions with the Area Manager, Dental Office Operations.
  • Basic life insurance up to $50,000 at no cost and AD&D insurance.
  • Optional short-term disability, long-term disability, and term life insurance.
  • Power of One Rewards and Recognition.
  • Employee Assistance Program.
  • Vacation and holiday pay.
  • Referral bonus opportunities.
  • Competitive base pay plus bonuses; pay starts at $52,000.
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