Dental Office Operations Manager

Great Expressions Dental Centers•Farmington Hills, MI

About The Position

Great Expressions Dental Centers is seeking an experienced Dental Operations Manager to help ensure the seamless functioning of its dental practice and support exceptional patient care. The role calls for a patient-focused, organized and detail-oriented leader who can motivate teams, communicate clearly, manage competing priorities, and use strategic planning and data-driven problem solving to achieve goals. Financial understanding, including profit and loss (P&L), is important. The company offers career advancement opportunities and regular mentorship sessions with an Area Manager. The role includes work-hour travel, including daily bank runs.

Requirements

  • Experienced Dental Operations Manager; the posting does not specify a minimum number of years.
  • Patient-focused approach and commitment to exceptional patient care and experiences.
  • Leadership skills, including the ability to motivate teams and foster collaboration.
  • Meticulous attention to detail and commitment to quality.
  • Goal-driven approach, with strategic planning and data-driven problem-solving skills.
  • Strong organizational and time-management skills.
  • Clear and effective communication skills.
  • Financial acumen, including understanding of profit and loss (P&L).

Nice To Haves

  • Associate or bachelor's degree in healthcare administration, business management, or a related field.
  • Prior experience in dental operations management or a comparable healthcare-sector role.
  • Active driver's license, maintained to meet annual motor vehicle requirements for work-hour travel, including daily bank runs.
  • Proficiency in dental software systems and Microsoft Office Suite.

Responsibilities

  • Help ensure the seamless functioning of the dental practice.
  • Support the delivery of exceptional patient care and patient experiences.
  • Lead and motivate teams, fostering collaboration toward shared goals.
  • Set and achieve objectives using strategic planning and data-driven problem solving.
  • Manage tasks, projects and competing demands efficiently.
  • Contribute to financial management, including profit and loss (P&L).
  • Travel during work hours, including making daily bank runs.

Benefits

  • Medical and prescription coverage administered by Blue Cross Blue Shield.
  • Employee dental program.
  • Vision plan.
  • Traditional and Roth 401(k) administered by Fidelity.
  • Health savings and flexible spending accounts.
  • Career path for advancement.
  • Regular mentorship sessions with an Area Manager.
  • Basic life insurance coverage up to $50,000 at no cost.
  • Optional short-term disability, long-term disability, and term life insurance.
  • Power of One rewards and recognition.
  • Employee Assistance Program.
  • Vacation and holiday pay.
  • Referral bonus opportunities.
  • Competitive base pay starting at $52,000, plus bonuses.
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