Dental Office Operations Manager

Great Expressions Dental Centers•Farmington Hills, MI

About The Position

Great Expressions Dental Centers is seeking an experienced Dental Operations Manager to help ensure the seamless functioning of a dental practice and deliver exceptional patient care. The role calls for patient-focused, inspiring leadership; attention to detail; goal-oriented and data-driven problem solving; strong organization and communication; and financial acumen, including understanding profit and loss. The organization describes opportunities for career advancement and mentorship with an Area Manager. The role may involve travel during work hours, including daily bank runs, and requires an active driver's license for those duties.

Requirements

  • Patient-centric focus and commitment to exceptional patient care and experiences.
  • Leadership skills to lead teams, foster collaboration, and motivate staff toward shared goals.
  • Strong attention to detail, precision, and accuracy.
  • Goal-driven approach, including strategic planning and data-driven problem solving for continuous improvement.
  • Strong organizational and time-management skills to prioritize tasks, execute projects, and balance competing demands.
  • Clear and effective communication skills.
  • Financial acumen, including understanding profit and loss (P&L).

Nice To Haves

  • Associate degree or bachelor's degree in healthcare administration, business management, or a related field.
  • Prior experience in dental operations management or a comparable role in healthcare.
  • Active driver's license and ability to meet annual motor vehicle requirements for work-hour travel, including daily bank runs.
  • Proficiency in dental software systems and Microsoft Office Suite.

Benefits

  • Medical and prescription coverage administered by Blue Cross Blue Shield.
  • Employee dental program.
  • Vision plan.
  • Traditional and Roth 401(k) administered by Fidelity.
  • Health Savings and Flexible Spending Accounts.
  • Career advancement path and regular mentorship sessions with an Area Manager, Dental Office Operations.
  • Basic life insurance up to $50,000 at no cost and AD&D insurance.
  • Optional short-term disability, long-term disability, and term life insurance.
  • Power of One Rewards and Recognition.
  • Employee Assistance Program.
  • Vacation and holiday pay.
  • Referral bonus opportunities.
  • Competitive base pay plus bonuses; starting pay of $52,000.
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